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Know Reply‑AI Email Engagement
Automatically handle email replies from campaigns/transactions
by Know Reply Inc. · Launched: October 2025 · Free plan available.
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About Know Reply‑AI Email Engagement
Know Reply uses AI to answer customer replies to your campaign and no-reply emails. It connects to your Shopify store to reference products, orders, and customer details so responses are relevant to each shopper. The app sends on-brand replies automatically, with configurable tone and knowledge base, and can hand off to your team when human follow-up is needed. A built-in dashboard summarizes topics, intent, and activity to inform campaign planning. Multi-language support of customer emails.
Last verified: August 21, 2026 · Fresh
App details
- Developer
- Know Reply Inc.
- Category
- Store management
- Pricing
- Free plan available
- Launched
- October 2025
- Rating
- 0.0 on Shopify
Key features
- Draft reply review
- 1 active AI agent
- 20 web pages of AI knowledge
- 7-day analytics
- 50 AI replies/month
Klaviyo Mailchimp Mailgun SendGrid Zendesk
4 plans · starts free · 30-day free trial
Free to install
Free
Starter
$20/month
Professional
$28/month
Premium
$40/month
Plans and prices as listed on the Shopify App Store.
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