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Know Reply‑AI Email Engagement

Automatically handle email replies from campaigns/transactions

by Know Reply Inc. · Launched: October 2025 · Free plan available.

0.0 on Shopify
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No more no-reply campaigns and order emails: Know Reply's AI answers customers like your brand would

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About Know Reply‑AI Email Engagement

Know Reply uses AI to answer customer replies to your campaign and no-reply emails. It connects to your Shopify store to reference products, orders, and customer details so responses are relevant to each shopper. The app sends on-brand replies automatically, with configurable tone and knowledge base, and can hand off to your team when human follow-up is needed. A built-in dashboard summarizes topics, intent, and activity to inform campaign planning. Multi-language support of customer emails. AI agents handle replies to campaign and no-reply marketing emails Answers are Shopify-aware referencing products, orders, and customer details AI agents take action across connected systems Insights dashboard summarizes customer topics, needs, and activity Show more Show less

Last verified: July 19, 2026 · Fresh

App details

Developer
Know Reply Inc.
Category
Store management
Pricing
Free plan available
Launched
October 2025
Rating
0.0 on Shopify

Key features

  • Draft reply review
  • 1 active AI agent
  • 20 web pages of AI knowledge
  • 7-day analytics
  • 50 AI replies/month
Integrations with:

Klaviyo, Mailchimp, Mailgun, SendGrid, Zendesk

4 plans · starts free · 30-day free trial

Free to install

Free

Starter

$20/month

Professional

$28/month

Premium

$40/month

Plans and prices as listed on the Shopify App Store.

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