Skip to content
MerchantPick
LiveSession Replays & Heatmaps icon

LiveSession Replays & Heatmaps

Improve your store's UX and Conversions with deep Analytics

by LiveSession Sp.z.o.o · Launched: April 2024 · Free plan available.

2.7 (9) on Shopify Used by 255 Shopify stores Built for Shopify

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Enhance sales with LiveSession: Insights into customer behavior for success.

Get it on Shopify →

About LiveSession Replays & Heatmaps

Maximize your sales and improve conversion rates with LiveSession. Ideal for any merchant aiming to enhance their online store's performance, LiveSession provides actionable insights into customer behavior. Discover how users interact with your site, identify pain points, and optimize the shopping experience to drive growth. Whether you're looking to improve user engagement or streamline the purchase process, LiveSession equips you with the tools to succeed in today's competitive market. Session Replay: Detect user frustrations, enhance UX and find bugs. Funnels: Identify checkout drop-offs to enhance conversions and sales. Dashboards: Spot abandoned carts, top channels, and more to know users behavior. Heatmaps: See what interests people most in your store and enhance engagement. Event Tracking: Track store events, orders, and shopping carts. Show more Show less

Last verified: July 22, 2026 · Fresh

App details

Developer
LiveSession Sp.z.o.o
Category
Store management
Pricing
Free plan available
Launched
April 2024
Rating
2.7 (9) on Shopify

Key features

  • 1 000 sessions
  • Session Replay
  • Funnels
  • Clickmaps & Heatmaps
  • Engagement score
Integrations with:

Checkout, Google Analytics, Intercom, LiveChat, Segment, Zapier, Zendesk

4 plans · starts free · 14-day free trial

Free

Free

Basic

$65/month

Pro 10k

$99/month

Pro 25k

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 20 Shopify App Store reviews

Use the arrows to read individual reviews

The Live Session app is one of the best tools for understanding customer activity, offering a user-friendly interface and intuitive navigation. Setting it up was quick, and features like session replays and heatmaps made analyzing user behavior seamless. It provides clear, actionable insights, helping to identify pain points and optimize experiences efficiently.
— Giftology London
We've been using it literally for about 7-8 hours, if not less. It's the best-made software we've encountered—we've tried at least 3-4 others. For now, we don't need the higher-tier subscriptions, but even the free version plus the trial they offer provides absolutely everything you need. We're extremely impressed; it's the best software on the Shopify App Store. Highly recommended!
— Biofield Care Bulgaria
I am very pleased with the app. It enables me to see the customer interactions and see the potential resistance points. The UI is very clean and intuitive, it has everything I need. Recommended!
— MediTone
Very Nice app for UX!
— HikingHavens®
So glad that we found LiveSession Replays. Finally we are able to clearly identify any inconsistencies on product pages that are stopping conversions from happening. This isn't just an App it is a full set of tools that enable us to increase value to our customers. So much more to discover yet. Thanks LiveSession.
— Scintera Pty Ltd
It's relatively easy to use, not very complicated. And this app also has many functions, which help us make diverse analyses.
— TYG
Best app to replay sessions and a great customer service. thanks!!
— Peeckypew
Esta App es simplemente Increíble, te ayuda aver en tiempo real que hacen los clientes en tu Tienda, la Recomiendo con urgencia
— Trendymart
better than hotjar to be honest! and its free!
— Zealution
LiveSession is an amazing app that works perfectly, provides lots of insights, and has friendly support that's always there to help.
— Sumerli
It's a great app, it gives me timely feedback and it's a great price, highly recommended!
— ELZA JEWELLERY
LS provides very useful data for proper analysis
— Skillful.Budgets
support is not replying i paid for a membership and it says not activated so i can't see sessions and support never replies GUYS DO NOT INSTALL THIS APP , they will mess up your shop and enter your data, and you will have thousands of bots from china in your store
— dressupyourpurse
not able to login
— Hamray
Heat maps doesn't work, elements don't show up. Wrote for support 2 weeks ago, no response after trying to get in contact again.
— Acuzone
By far the best replay app I've used. I tried one previous to this which was terrible, LiveSession works smoothly without any errors and organizes the replays well, accurately showing country and device so I know which replays are from me and which are customers.
— Thenailbooth
Managed to 2X my CVR with the insight I got from this app
— Cavaier
This app is great for gathering insights beyond numbers, allowing marketers or business owners to more intimately understand their website visitors. It's intuitive, easy to use, and informative!
— Batik Shirt
it is quite good
— Exit Strategy
I have been testing the trial version of LiveSession for several weeks and have been completely amazed. The core feature of watching recorded sessions provides invaluable information when you can see a firsthand experience of guests interacting with your store. LiveSession has taken it a step further and has been working on cataloging Shopify-specific events that mark key milestones during the sho...
— SleekCase

Overview 1 / 20

You might also like

Alternatives to LiveSession Replays & Heatmaps →

Are you an app developer?

Get your app in front of the merchants browsing this directory.

Explore the developer pages