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Lumen: Order Tracking & AI
Tracking page and AI assistant for "Where is my order?"
by Mani Labs · Launched: May 2026 · Free plan available.
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About Lumen: Order Tracking & AI
"Where is my order?" is the question every store answers most. Lumen answers it for you. Shoppers enter their order or tracking number and checkout email, and get a plain-language status with every shipment and carrier link. Add a tracking page, a tracking form on any page, an AI chat assistant, or all three. Already use another chat app? Add only the form. When a shopper needs a person, Lumen creates a ticket with a summary for your team. It answers in English, Spanish, French or German.
Last verified: October 26, 2026 · Fresh
App details
- Developer
- Mani Labs
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 0.0 on Shopify
Key features
- 50 conversations per month
- Tracking page, form and AI chat
- Storefront in 4 languages
- Human handoff with tickets
- Custom bot name and tone
more
4 plans · starts free · 7-day free trial
Free
Free
Pro
$29/month
Pro+
$69/month
Scale
$149/month
Plans and prices as listed on the Shopify App Store.
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