Mailo | AI Email Support

AI-driven email management for exceptional customer service

by MAILO AI · Launched: June 2023

4.3 (3) on Shopify

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Simplify customer support with fast and personalized email automation.

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About Mailo | AI Email Support

Mailo - Connects your store to a powerful SaaS platform to revolutionize your customer support.Automate email responses, save time, and reduce operational costs while providing fast, personalized service to your customers.Perfect for businesses looking to streamline processes, enhance efficiency, and deliver exceptional support without added complexity. Simplify your workflow and focus on growing your business with a tool designed for optimal results. Integration : Sync with Shopify for faster and efficient email management. Smart Inbox : Streamline emails with categorized views for easy management. Analysis : Gain insights from email trends to improve customer service. Classification : Organize emails by subject for quick and accurate responses. Order Tracking : Real-time updates keep customers informed effortlessly. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: MAILO AI
Category: Store management
Pricing: Paid
Launched: June 2023
Rating: 4.3 (3) on Shopify

Key features

100 emails
1 user
KPI
Order Tracking
Feedback

Integrations with:

Gmail, Hostinger, IMAP, Infomaniak, Ionos, OVH

4 plans · 7-day free trial

Starter

$19/month

Essentials

$69/month

Advanced

$199/month

Pro

$499/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 6 Shopify App Store reviews

Use the arrows to read individual reviews

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— Frutopy.fr

J’ai installé Mailo un peu par curiosité, sans trop y croire. Au final, ça a vraiment changé notre quotidien. On reçoit beaucoup de messages clients (surtout des demandes de suivi de commande), et là, tout est géré automatiquement. L’app répond vite, c’est clair, et même les messages en anglais ou en allemand sont bien traités. On passe beaucoup moins de temps dans les emails, et les clients son...

— Docti Posture

J’utilise Mailo depuis quelques semaines et je suis vraiment satisfait. L'IA répond automatiquement aux emails, ce qui me permet de gagner un temps précieux, surtout quand il y a beaucoup de demandes. L'intégration avec Shopify est fluide, et la configuration est relativement simple. Ce qui m’a vraiment impressionné, c’est l'équipe derrière Mailo et le support disponible. À chaque fois que j'ai e...

— Litiup

Mailo saves us tons of time by automating email responses and order tracking. The Shopify integration is seamless, and the ticket organization is spot on. A game-changer for optimizing customer service!

— Prix Malins

An essential tool for managing customer support I've been using Mailo for a while now, and it’s a real time-saver. No more spending hours answering the same questions—AI handles responses automatically and accurately. For example, we used to receive dozens of emails daily asking "Where is my order?" Now, Mailo automatically provides real-time tracking updates to customers without us lifting a fi...

— Poussette & Co

Sucked in 3000 old emails from previous 2 months that we had already dealt with. Stopped working due to be clogged up. No way of deleting emails in bulk, Havent got time to go through and delete 3000 emails one by one! Messaged support 3 times and no reply, now deleted app, such a shame as it had potential to do just what we wanted.

— A Farley Country Attire

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