MSG91

Boost conversions through chatbots and custom user journeys.

by Superheros Inc · Launched: August 2022 · Free plan available.

4.5 (2) on Shopify Used by 127 Shopify stores Built for Shopify

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Abandoned Cart/Checkout Alerts, Chat Bot, Order Updates, Owner Alerts, Omni-channel communication.

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About MSG91

Send customized communications through Email, SMS, Voice, RCS and Whatsapp for:1. Abandoned Checkout Alerts2. Signup Greetings3. Abandoned Cart Alerts4. Order Related Alerts5. Order Cancellation Alerts6. Refund AlertsWe, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication.Use these channels to communicate with your visitors and boost sales.Happy Messaging! MSG91 supports communications across 190+ countries through all channels. Automate SMS based on Country Codes. e.g “+31” can have Spanish Content. Boost your conversions with well-targeted & personalized alerts across channels. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Superheros Inc
Category: Marketing & conversion
Pricing: Free plan available
Launched: August 2022
Rating: 4.5 (2) on Shopify

Key features

Abandoned Cart/Checkout Alerts, Chat Bot, Order Updates, Owner Alerts, Omni-channel communication

Integrations with:

Email, Push Notification, RCS, SMS, Voice, Whatsapp

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 15 Shopify App Store reviews

Use the arrows to read individual reviews

MSG91 is truly impressive. It covers all the bases, from abandoned cart alerts to order confirmations. What stands out to me is its omni-channel support, including SMS, email, voice, and WhatsApp. It feels like having your own personal communication assistant.

— Digital Flare

MSG91 has transformed how I engage with customers. It’s reliable, feature-packed, and backed by excellent support. If you’re serious about enhancing communication, this app is a must-have.

— VOGOE

Let me tell you, It's like having a personal assistant. I can write my own messages to make them sound extra friendly. More sales, happy customers - that's MSG91 for you!

— Kiddo Fun

Running a small business can be busy, and keeping in touch with customers takes time. MSG91 helps by automatically sending messages about abandoned carts and other things. This frees me up to focus on other parts of my business. Since I started using MSG91, things have been running smoother and my business is growing. This app is a lifesaver!

— Anything for You

The Signup Greetings feature is easy to set up and use. I can simply create a template for my welcome message and customize it. New customers get a friendly welcome right away, and I can even add a discount code. Makes a good first impression!

— SparkleShine

I recently installed MSG91 in my Shopify store, and I'm particularly happy with its abandoned cart recovery feature. The app automatically sends timely reminders to customers who abandon their carts. Overall, it is a valuable tool for any Shopify store owner looking to boost customer engagements.

— MusionLife

MSG91 simplifies communication for our pet business. Whether it’s notifying customers about order updates or sharing important pet care tips, this app gets the job done.

— ElureHealth

I'm not the most tech-savvy person, but MSG91 surprised me with its user-friendly interface. Setting up the app and sending my first SMS notifications took just minutes!

— SparkSync

I love that MSG91 integrates with other apps I use in my business. This makes it easy to streamline my workflow and save even more time.

— Zen Threads

Solid app for messaging and alerts, that's all to be said!

— ElecHubshop

As a Shopify developer, I have had experience with MSG91, a messaging service that offers fast and reliable SMS gateways. Here is my review of MSG91 based on my experience: Pros: Very good and fast messaging service Easy to use Integrated is reliable for MSG91 SMS Gateway Overall, MSG91 is a reliable messaging service that offers fast and efficient SMS gateways & their customer service is also go...

— Giggles & Wiggles

As a healthcare startup, we were looking for a simple yet powerful SMS messaging solution to integrate with our Shopify store. We came across MSG91 and have been very impressed with their Shopify app so far. The setup process was quick and intuitive. We were able to get the app configured with our Shopify store and start sending SMS notifications within minutes. The app lets us easily customize a...

— healthcare nt sickcare

very poor customer support, when asked for certain steps to help our dev team with your app integration, they straightaway said no "we wont help" "our dev team doesnt come on call" they didnt know anything about it, instead of helping they just ignore your calls and no support

— Who Wore Whhat