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B: WhatsApp, Voice, SMS & Chat icon

B: WhatsApp, Voice, SMS & Chat

WhatsApp, AI Voice & SMS to recover carts, broadcast &...

by BiteSpeed · Launched: October 2019 · Free plan available.

4.6 (409) on Shopify Used by 2,624 Shopify stores

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Scale revenue with 1:1 conversations across WhatsApp, Voice, Email, and Social with a team of AI agents that handle campaign creation, retention, and support

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About B: WhatsApp, Voice, SMS & Chat

Boost sales with AI Voice Agents that call shoppers to recover abandoned carts and confirm COD orders, plus WhatsApp abandoned cart recovery, subscribers, upselling/cross-selling, and converting cash on delivery to prepaid. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox brings voice, WhatsApp, Instagram and Messenger together to engage customers, automate queries, and assist with additional purchases.

Last verified: November 2, 2026 · Fresh

App details

Developer
BiteSpeed
Category
Store management
Pricing
Free plan available
Launched
October 2019
Rating
4.6 (409) on Shopify

Key features

  • WhatsApp Chat Button
  • AI voice agent
  • Abandoned Cart Recovery
  • WhatsApp Broadcasts
  • WhatsApp Support Inbox
Integrations with:

Checkout Facebook Messenger Judgeme Loox Stamped WhatsApp API Yotpo

1 plan · starts free · 14-day free trial

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 168 Shopify App Store reviews

Use the arrows to read individual reviews

Bitespeed is hands down one of the best support and marketing apps we've used on Shopify. Setting it up was seamless, and having WhatsApp, SMS, and live chat all integrated into one clean interface has made connecting with our shoppers effortless. Our customers love being able to reach us instantly via WhatsApp for quick questions about products, and we've seen a noticeable boost in engagement a...
— Soni Fashion
Bitespeed has been really useful for our WhatsApp CRM efforts. The platform is easy to use and has helped us manage campaigns and customer communication more efficiently. The overall support has also been reliable and responsive. Special mention to Payal for always being helpful and quick with support whenever needed. Overall, it’s been a smooth experience working with the Bitespeed team.
— Skin Bae
We have been using Bitespeed for over a year now and pretty happy with the uplift in revenue from Journey campaigns and especially Broadcast campaigns. Overall we are getting a 3X return on the messaging+platform cost. The support team is also very agile.
— Oshea Herbals
We’ve had a good experience using BiteSpeed for our Shopify store. The platform helps us streamline customer communication, improve engagement, and manage customer interactions more efficiently. The team has been supportive, and the overall experience has been smooth. It’s a useful tool for brands looking to improve customer engagement and drive more conversions. Would recommend it to other Shopif...
— Natrique Naturals
Highly effective platform with smooth automation flows that make abandoned cart recovery incredibly easy.
— Who Moved My Protein
Migrating to Bitespeed has been a huge benefit for us as a brand. With WhatsApp marketing, AI calls, and other features under one umbrella, tracking data became much more streamlined and, in turn, helped us achieve better results. Features like integrating AI calls as follow-ups with broadcasts and other features have helped us tap into a new pool of customers and improve their overall journey. Ou...
— Absolut Pet India
We had a great experience with the bitespeed support team. A special shout-out to Payal for being so helpful, patient, and responsive throughout the process. She went out of her way to assist us and made everything much easier. Really appreciate the quick support and personal attention. Thank you, Payal, for the wonderful help! Highly recommended.
— Pure Nutrition
The platform features and customer support are outstanding. Cyrus, in particular, was instrumental in resolving my requests swiftly and efficiently.
— Aarogya Nutri Mix
We have been actively using AI voice calls for checkout and have seen increase in conversion rate. Highly recommended. Kaushambhi is very helpful, she guides us with what are the best practices and how to navigate.
— Recode Studios
Great features and customer support offered by the BiteSpeed team, helping businesses automate and optimise an increasingly relevant marketing channel.
— EarthwearIndia
BiteSpeed has turned WhatsApp into one of our most profitable channels, driving consistent sales through automated cart recovery and targeted campaigns. A special shoutout to our account manager, Kaushambi—she’s been exceptional! Always prompt, strategic, and hands-on whenever we need support. Highly recommended for any brand looking to scale!
— house of suhi
We’ve been using BiteSpeed for our WhatsApp marketing and customer engagement, and overall, it has been a really smooth experience. The platform is easy to use, the journey setup is quite straightforward, and it makes it much easier to reach customers with targeted campaigns. The automation and segmentation features have been particularly useful for us, and we’ve been able to run campaigns, track...
— Gladful
TERRIBLE- Their team Akshita and Akanksha, quickly onboarded and charged the amount through Shopify but offered no service. Wouldnt reply on the group, nor pickup calls. I have had to file police complaints and cyber crime greievences to get my money back. Small businesses- PLEASE SPARE yourself the horror and do not engage with them no matter what they tell you
— Minimul
I switched away from BiteSpeed a few months ago because of their poor customer support, but they are still deducting usage fees from me every month. Despite no longer using their service, I’m continuing to be charged. The whole experience has been extremely frustrating. Very disappointing service and customer support. I would strongly recommend checking your billing carefully before using this a...
— The Jaipur Wala
wort experience with Bitespeed team, no reply from account manager or setup team after getting the payment. no proper tracking of conversions, they only show conversions volume and stats, unable to show conversions tracking.
— Dealbuzz
-10/10 — Stay Away From Bitespeed I would strongly recommend any Shopify store owner to NOT even try Bitespeed. In my experience, the entire process feels completely different before and after payment. Before payment, the sales team is extremely responsive. Once you pay, you are essentially ghosted. The abandoned checkout recovery performance was also extremely disappointing. Out of 100 abandon...
— Champions Kit
Our experience with BiteSpeed was extremely disappointing. We were associated with BiteSpeed around 15 months ago, and unfortunately, the experience was not good. Their communication and support were extremely poor we often had to repeatedly chase the team for responses and follow-ups while we were working. Eventually, we decided to discontinue the service. What has been even more unprofessional...
— Lemonade
BEWARE — Extremely Disappointing Experience with BiteSpeed BiteSpeed promises one thing and delivers something completely different. The gap between what they promise and what they actually provide is completely unacceptable. I trusted their commitments and paid around ₹15,000 of my hard-earned money, expecting the WhatsApp automation service that was promised to me. Instead, I was left misled,...
— Kashmir origin
empty
— Labelled
Didn't think of writing this review. But the sales team has literally ghosted me after selling the services, even though the flows are not working due to some backend issues at their end they are not willing to give refund and postpone onboarding which wasn't expected. We are in peak season and the support times are just terrible a simple reply takes 24 hrs from the support team.
— Name Strings

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