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New craft ‑ Cancel Direct
Streamline cancellations, gain insights, improve retention
by New craft · Launched: August 2024
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About New craft ‑ Cancel Direct
This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements.By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback. Easily handle cancellations without manual intervention, freeing up support time Gain valuable data on why customers cancel, helping you refine products. Easily usable and translatable into any language Show more Show less
Last verified: July 18, 2026 · Fresh
App details
- Developer
- New craft
- Category
- Orders & shipping
- Pricing
- Paid
- Launched
- August 2024
- Rating
- 0.0 on Shopify
Key features
- Order cancellation and reorder with app blocks
- Set restrictions on self-service cancellations
- Let customers provide own cancellation reasons
Customer accounts
1 plan · 7-day free trial
Pro
$6.99/month
Plans and prices as listed on the Shopify App Store.
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