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OMNI Memberships & Loyalty CRM

Excite members w/ loyalty program, welcome & birthday rewards

by Wave Commerce · Launched: August 2023

5.0 (19) on Shopify Built for Shopify
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Grow sales & retention w/ loyalty points, VIP, Welcome, Birthdays, member-only rewards & exclusives

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About OMNI Memberships & Loyalty CRM

Drive Sales & Loyalty w/ OMNI Loyalty – A Smarter, Customer Engagement Approach to Loyalty. Tired of basic loyalty points that don’t move the needle? OMNI Loyalty goes beyond “just points” with an advanced rewards engine that offers instant and personalized discounts, gifts, VIP rewards & more. Deliver the right reward to customers at the right time thru the right channel: email, SMS, WhatsApp, or in-store, to maximize customer engagement to drive new and repeat sales. Why choose OMNI Loyalty: Drive Sales Conversions - Welcome/VIP/birthday discounts and instant rewards Grow Membership & CRM - with advanced features like VIP tiers, Paid Memberships Win Back & Retain - Automated campaigns & flows to reactivate lapsed customers Seamless integrations - Shopify POS, Klaviyo, CRM, Referrals, WhatsApp & more Global-ready - 10+ languages (EN / 中文(繁/简) / DE / ES / FR / JA / KR / PT) & more Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer
Wave Commerce
Pricing
Paid
Launched
August 2023
Rating
5.0 (19) on Shopify

Key features

  • Points Program
  • Member Rewards Portal*
  • Welcome Rewards
  • Birthday Rewards
  • Points Rewards
Integrations with:

Checkout, Customer accounts, Klaviyo, Oracle Netsuite ERP, Point of Sale, ReferralCandy, Salesforce CRM, Shopify Admin, Shopify Flow, Shopify POS, WhatsApp

4 plans · 30-day free trial

Starter

$5/month

Essential

$45/month

Grow

$195/month

Advanced

$495/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 26 Shopify App Store reviews

Use the arrows to read individual reviews

Setting up our loyalty program with this application was incredibly easy! The user interface is intuitive, allowing us to quickly create custom rewards and tailor the program to our business needs. Highly recommend for anyone looking for a hassle-free way to launch and manage a loyalty program!
— DETERMINANT
The program is great! Super easy to use and simple to set up different programs and rewards for each member tier. We’ve already seen more members signing up and redeeming rewards — a solid pick for any Shopify store looking to build a membership program. The Wave Commerce team has also been really supportive and responsive. Definitely recommend.
— Qipology
We couldn’t be happier with Wave Commerce’s OMNI loyalty app. It was super easy to set up, and it works perfectly with Shopify POS. Rewarding our customers at checkout is smooth and simple. The Wave Commerce team was incredibly supportive, guiding us through the process, and the app has already made a big difference in customer engagement. Highly recommend it to any new Shopify store owner
— L CARÈNE
OMNI has made managing our customer memberships so much easier. Setting up different membership levels and rewards was straightforward, and our customers love being able to earn and use points both online and in our physical store. The app works smoothly with Shopify and the POS system, so everything stays in sync. Whenever we had questions, the support team was quick and helpful. Overall, OMNI h...
— HYPER Health HK
Recommended for stores that want a different loyalty app, the user interface is clear and simple, and the technical support is responsive
— Halook 健康生活百貨
We are a newcomer in Shopify and found a lot of difficulties when setting up the website, while OMNI supports us in the ways they could offer and helped us to inplement the loyalty system and customer page setup, which are effectively enhanced our website vibes and image to our new customers. The features and visual are great and impressive. I would recommend this app for all the stores.
— Formulas
The features are impressive—you can create customized point systems, referral rewards, and exclusive discounts, all tailored to your store’s unique needs.
— Little Sprouts Co
OMNI is a fantastic tool for managing our membership program. It's very easy and convenient to use, allowing us to quickly create and customize rewards. The standout feature is the exceptional support from Cadence, who always provides fast and helpful responses. Highly recommended!
— Derm-Mart
I would like to highly commend Stuart from OMNI for his exceptional support since I transitioned our membership rewards to OMNI. Recently, a customer encountered an issue where their previous spent amount was lost after an update. Stuart promptly worked with the engineers to create a manually adjustable tier, allowing me to compensate the customer fairly. His dedication and problem-solving skills...
— LEMOI-PEAU
The app has been a valuable addition to our store, offering features like membership tiers, loyalty points, product redemption, and pay-with-points options that align well with our needs. Its straightforward interface makes it easy to track points and redeem rewards, helping us keep members engaged and strengthen customer loyalty. The support team, including consultants and engineers, has been pr...
— Pretti5 - HK
OMNI not only expand your member database but also keep members engaged and retained with instant rewards and automated flows. By unifying online and in-store memberships, including integration with Shopify POS and other POS systems, OMNI unlocks the power of omnichannel CRM & loyalty. The advanced membership management features, such as VIP tiers and Paid Memberships, provide a tailored experien...
— Point S 香港
Very easy to use and the customer service is very helpful and prompt in reply. They cater to our required customization very well allowing us to achieve our CRM goals! Highly recommended to stores looking for a seamless app for loyalty program!
— M19MINUS
I recently started using the loyalty program, and I must say it's incredibly easy to use. The interface is user-friendly, making it simple to track points and redeem rewards. Everything is straightforward, and I never have to guess what to do next. Also integrated with Shopify POS, making O2O very seamless.
— Life Nutrition
We have been impressed with the response time and the effort made to help us through teething problems. We like to see the way the app is evolving to meet the needs of customers. Thank you.
— Woodlands Wines
This apps is remarkable. Great customer and backend interface and also easy to use. Functions included VIP Tiers, points, pay with points also very useful and fit in my store. Consultants are professional and supportive all the time. We would recommend this app to you without any reservations.
— NUDE STORY
With OMNI integration with our CRM system, we are able to drive real online & offline loyalty and reward customers with points per their purchase at every touchpoint. Customers can also redeem reward from online store and use at retail channels. A truly seamless top notch customer experience! Consultants are professional and supportive.
— IMPERIAL PATISSERIE
We are excited to have OMNI loyalty app onboard to our website, the app is an out-of-the-box solution with innovative, clean and user-friendly interface and configuration, it offers seamless integration with Shopify POS and backend systems, enhancing customer experience when checking and updating their profiles and rewards. On a business perspective, we find that the setup is very easy and straigh...
— LEATHER LAB STORE
A great app for Shopify merchants looking to boost customer loyalty and increase sales. The program offers a thorough catalog of features such as VIP tiers, special point-earning campaigns, and a range of rewards for shopper redemption. There's also a deep integration with Klaviyo, which allows you to send personalized messages to shoppers when they register, earn points, upgrade to a new tier and...
— Waves Pacific
The app has deep integration with Klaviyo which allow us to build loyalty flows & effectively driving customer reengagement. We can pamper customers by setting different earning ratio per promotion campaign & select different products or offers for customers to redeem with points. These aligns perfectly with the brand's objectives. It's a winning combination that enhances customer loyalty and deli...
— Swisse Hong Kong
The team behind the app is truly dedicated, consistently sharing best practices and valuable insights with us. The team has built a custom feature for our customers to redeem coupons for redemption at trade retail chains (e.g. Mannings, Watsons, HKTV, SASA, Wellcome, ParknShop, etc) which literally count for thousands of touchpoints in Hong Kong! It is user friendly and supports multiple langua...
— Mentholatum Hong Kong 曼秀雷敦香港官網

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