Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

by Omnisend · Launched: March 2014 · Free plan available.

4.8 (2,932) on Shopify Used by 75,773 Shopify stores Built for Shopify

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Run email marketing & SMS campaigns with AI marketing tools. Collect emails with popups & sell more.

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About Omnisend Email Marketing & SMS

Sell more with email marketing, SMS, newsletters, and web push in one app — turn visitors into customers and repeat buyers. Connect ChatGPT or Claude to Omnisend via MCP: create campaigns and build segments without leaving the chat. Omnisend's AI marketing writes on-brand copy and powers product recommendations. Grow your email list with popups and signup forms, then let marketing automation run abandoned cart and welcome automation. Plus 24/7 email & live chat support and 250+ integrations. Create & send email marketing, newsletters & SMS from ready-made templates Grow your email list with exit-intent popups, spin-to-win, & more signup forms Recover sales with welcome, abandoned cart & post-purchase automation workflows Personalize emails with AI product recommendations, subject lines & content Ask ChatGPT or Claude to build campaigns & automations in Omnisend via MCP Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Omnisend
Category: Marketing & conversion
Pricing: Free plan available
Launched: March 2014
Rating: 4.8 (2,932) on Shopify

Key features

500 emails/month
500 web push notifications/month
Global SMS ($1 in free credits to try)
250+ customizable email templates
Popups and signup forms

Integrations with:

Aftership, Checkout, Gorgias, Justuno, Loox, Recharge, Shopify Flow, Yotpo

3 plans · starts free

FREE

Free

STANDARD

$16/month

PRO

$59/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 63 Shopify App Store reviews

Use the arrows to read individual reviews

So much easier to use that Mail Chimp, Shopify Email or Klavyo!!

— Huron Cottage

more user friendly and less complex than klaviyo

— KAI MADRID

Thiago was such great help, payment process was quick and easy.

— Grace in LA

empty

— Twinkle Beds

So much more user friendly compared to Klaviyo.

— Little Monkey Gifts

Simple, easy to use. The support has been great. Migrating from Klaviyo has been painless. Setting a goal, and then getting recommendations - awesome. So far no complaints. I'm loving omnisend!

— THE KUNDAN SHOP

A few years ago I left a 5-star review. But now Omnisend, like so many other companies, has decided that customer service is getting in the way of their profits. I've been dealing with a bug in their software for weeks now. When I edit a product description in a campaign the cursor jumps around so it's like playing "whack a mole." Very frustrating. They say they understand my frustration and ap...

— Homobilia

Isabelle TOP!

— Oro in euro - Sardegna

c'est une folie d'harceler les gens par appel, sms et plusieurs mails juste parce qu'on supprime votre application. ça ne donne pas du tout envie de revenir !

— Agathe Templates

I’m looking to switch from Shopify Email to Omnisend, but it seems that Omnisend is also working quite unusually and is not very stable. I was only setting up a new account, but then I received a notification saying that my account had been blocked. When I contacted support, the response was slow, and I was only sent a list of questions to answer, without much guidance or assistance. This should...

— Elividy.store

Worst support ever, Isabelle is the worst support. I was trying to configure the DNS, and i she is replying after 30 minutes, can't offer proper support to their clients. It's sad.

— Saunass

This is the was platform ever.I was supposed to be migrated yopto ,submitted a form for two weeks and only for one of there rep casually reached out after several email saying they dont have access to yopto agasin.Thank God i already downloaded my contacts.now to get set up nobody is ready to help except talking to robot that will not get my number verify for weeks.i really miss smsbump

— Jozelhair

Platform looks promising but its a mess so far... They are charging us 10K more contacts then Klaviyo was. Support is not helpful and super slow to respond. Very bad experience so far.

— Field Made Co

This review is solely about their Gym Membership business model. You are unable to downgrade your subscription unless you contact their live chat, which takes a while and is meant to deter you from downgrading and to keep your subscription. Omnisend wants you to speak with a retention representative, which shows they do not care about the user, only about receiving subscription dues.

— Morspecs

Omnisend may seem simple on the surface, but it hasn’t been. They helped me migrate over from Yotpo, and I had only recently started sending SMS campaigns when my account was suspended due to a high number of unsubscribes. Honestly, that was fine with me because I needed to clean up my contact list anyway. Now, however, I’m being put through a long process just to reactivate the account. On top o...

— The Kings of Styling