OneLoyalty: Loyalty & Rewards

Drive repeat purchase rate with powerful loyalty & rewards

by FireGroup · Launched: April 2024 · Free plan available.

4.6 (106) on Shopify Used by 586 Shopify stores Built for Shopify

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About OneLoyalty: Loyalty & Rewards

Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules. Create meaningful engagement with diverse, cross-channel point & reward options Maximize your loyalty program’s impact with campaigns, emails and gamification Acquire new customers through word-of-mouth with a powerful referral program Retain your best customers with exclusive Membership and VIP tiers program Understand your loyalty ROI from every angle and keep your loyalty profitable Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: FireGroup
Category: Marketing & conversion
Pricing: Free plan available
Launched: April 2024
Rating: 4.6 (106) on Shopify

Key features

100 monthly orders
100 built-in email sends/month
Points for purchases
Basic rewards redemption
Referral program

Integrations with:

Checkout, Customer accounts, Judge.me, OneMobile, Shopify Admin, Shopify Flow, Shopify POS, Transcy, Yotpo

4 plans · starts free · 14-day free trial

Free

Growth

$49/month

Professional

$99/month

Premium

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 98 Shopify App Store reviews

Use the arrows to read individual reviews

Very user-friendly, and the support has been excellent, Rosie assisted us promptly with the deployment.

— Fry Fresh Edible Oils

Thank you

— Opulent Cup

thank you so much for perfect services

— vico

empty

— RoyaleSnus

special thanks for Rosie and her team for helping me in a very short time , great work keep it up

— بهارات و عطارة السعيد

Everyone has been great to work with at OneMobile. Very easy setup and detailed. Rosie is amazing!

— Calla Vie Boutique

Response time was absolutely incredible when I reached out to support. Blown away, honestly.

— A Life In Labor Shop | Digital Birth & Baby Resources for Empowered Moms

Great support. From customer feedback they were not happy with the placement of the button. Within 5 minutes the issue was resolved and moved for me. Great service 12/11/25 - Resolved an app issue so quickly for our instore customers. Our customers love this loyalty feature and it is improving sales. Thanks team x

— Skein Machine

Great customer support thank you

— Elite Urban

Rean from One Mobile Team was super friendly and expertly helpful!

— Hylunia Skincare

Rosie has always been extremely helpful and quick to look into any matter or concern that I've had through out this entire process. She seems to be very knowledgeable in how to implement all necessary and recommended features. I recommend using this app!

— Bona Fide Fashion

Very grateful for the help from Ellie, her responses are very quick and she's ready to help you tackle any issues that arise while getting your store set-up. She also acknowledges bugs in the app and is eager to note what needs to be improved on.

— LYLAS Boutique

The Monthly Active Users is a predatory pricing element - any user is considered an active user, instead of users that actually use the app. This passive predatory approach is hugely disatisfactory. Furthermore, more and more features that were originally available, have been pushed into pricing tiers which is disappointing given they were not originally. I am actively looking for other applic...

— Flowers Gold Coast

When started all was well, as a startup I was not experiencing the the flow of customers, as required in the starting months, this app ensured my clients are not able to search or register or access the cart. When I approached them they demanded I upgrade and I was, I am not in a position to do so and that how they deactivated the account without my knowledge. Please don't try them, they will bull...

— EXprimi Beauty Kenya

Unfortunately as with the one mobile app they change what is included in the price you join at and they take away features without communication. We were using this app for loyalty but just realised today that whilst we set up a loyalty page when we started this is no longer included in our subscription. this means our customers with loyalty points cannot track or spend them, go figure. Wait ti...

— CurlyGirlMethodClub

i once left a good review, but not anymore. please be VERY careful if using this app. the app added a webpage to my store that i did not ask for, approve of or authorize. this webpage was offering my customers a $20 discount if they downloaded some app, i don't even know which app. i did not approve or authorize this discount either, and it was not in my rewards set up or anything. this webpage al...

— NBM

The free plan is not free, it ended up charging me automatically, without any consent $49 USD, on the premise that you have new customers signing up or purchasing from you. If you're going on the free plan, make sure you have no customers, otherwise they are going to charge you absurd amounts for customers. If you're going to have automatic payments, you can atleast automatically upgrade me to ot...

— Guan

This app works pretty well. However, they recently started charging for features that were free even after I had already set them up. I don't mind paying for a service, but I had already set up these features only to find that they no longer work unless I pay for them. I am looking for an alternative.

— Black Lava Vape Perú

Hidden fees when not one customer even used a rewards or referral feature(which is why it was installed in the first place). the Widget is hideously ugly and it shows on every page blocking site space and making your site look cheap. Would be one star but the first point could've been avoided had I payed attention.

— Retrograde

As we had exceeded the 100 free 'active customers' (not orders) we were required to select a subscription plan to avoid the app being disabled, which was fine as we were happy with it up until this point. But during this subscription plan process it stated that we had to 'approve' a $3,000.00 amount they could potentially charge up to automatically from that point forward. While we were extremely...

— Pinehaven Ponies

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