OpenDesk

Smarter support that keeps customers coming back

by OpenStore · Launched: November 2024

5.0 (2) on Shopify

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Transform your ecommerce support with AI automation you can trust. Automate 70% of support, boost satisfaction to 90%+. Only $49/month, plus 30-day free trial.

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About OpenDesk

OpenDesk is an AI-powered customer support tool built for and by ecommerce brands. It empowers brands with faster responses, human-centered automations, and actionable insights that power customer retention.

Last verified: August 9, 2026 · Fresh

App details

Developer: OpenStore
Category: Store management
Pricing: Paid
Launched: November 2024
Rating: 5.0 (2) on Shopify

Key features

All features included
Unlimited tickets, users, automations

Integrations with:

Facebook Gmail Instagram Messenger

1 plan · 30-day free trial

Monthly Plan

$49/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

We are thrilled with our transition to OpenDesk! The technology and analytics have significantly enhanced our customer experience while saving us both time and money. The AI is incredibly useful for generating quick, accurate responses, as it can be tailored to our business by training it with relevant documents, such as shipping policies, customer service guidelines, and product details. The anal...

— Big Moods

Opendesk has been helpful to organize and streamline my support tickets. The auto draft feature is great for quick responses and I've noticed some great improvements in the past month with more empathetic responses to match the customer issue.

— Vitali Skincare

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OpenDesk

About OpenDesk

App details

Key features

Ratings & reviews

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