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Drilly: Order Editing & Upsell

Customers edit orders, addresses & cancel — self-serve

by drilly · Launched: July 2026 · Free plan available.

5.0 (2) on Shopify
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Add an order edit block to your thank you page. Customers fix their address, phone, email, or quantities themselves — fewer support tickets and shipping errors.

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About Drilly: Order Editing & Upsell

Self-serve order editing for Shopify. Customers edit orders after checkout: change shipping address, swap products, change variants & quantity, apply discounts, or cancel — no support ticket needed. Smart cancellation flows save the sale with store credit & retention offers. Every address edit auto-recalculates shipping, tax & discounts. Post-purchase upsells on the thank-you & order status page raise AOV. Set edit windows, sync with 3PL & Shopify Flow, and cut tickets, refunds & RTO.

Last verified: August 12, 2026 · Aging

App details

Developer
drilly
Category
Marketing & conversion
Pricing
Free plan available
Launched
July 2026
Rating
5.0 (2) on Shopify

Key features

  • Add an order edit block to your thank you page
  • Customers fix their address, phone, email, or quantities themselves — fewer support tickets and shipping errors
Integrations with:

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1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 5 Shopify App Store reviews

Use the arrows to read individual reviews

Excellent features, which work as expected, and the development team are on hand to improve anything required very quickly.Many thanks, and keep up the great work.
— Vamukh : Classic Indian Mukhwas
Works great prevents after sales calls for address edits. Also saves us a ton on shipping costs
— dazzelz
Order Editor has been a game-changer for our store! It gives our customers the flexibility to update their orders post-purchase, which has reduced support requests and improved satisfaction. The interface is clean, and the support team is responsive and helpful. Must have !
— Khusplaza
Love this app! Has made self order editing for my customers so much easier!Fantastic Service, quick and easy to work with, would recommend!
— Vamukh : Classic Indian Mukhwas
Really happy with how this has been going so far. Onboarding was brilliant, and the team have been super helpful. Highly recommended
— Keshari Ayurveda

Overview 1 / 5

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