Order Lookup | venntov

Empower your customers to track their own orders

by venntov · Launched: October 2012

4.0 (28) on Shopify Built for Shopify

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Reduce WISMO support requests by giving customers real-time order tracking information

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About Order Lookup | venntov

Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. Order lookup with branded tracking page Order tracking across over 100 shipping carriers Auto sync orders and update shipping from global carrier No more WISMO tickets Great for dropshipping Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: venntov
Category: Orders & shipping
Pricing: Paid
Launched: October 2012
Rating: 4.0 (28) on Shopify

Key features

Reduce WISMO support requests by giving customers real-time order tracking information

Integrations with:

+400 more carriers, China EMS, China Post, OrderlyEmails, Shopify Admin, ePacket

1 plan · 7-day free trial

Order Lookup - 10

$10/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

Awesome app! Simple to use and navigate through. Thank you for the awesome support as well :) I definitely recommend

— Big Game Fishing

Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to

— Thetopboss

This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too!

— Hype-Not Unique Cases

This application has really helped our customers engage a little more with their orders, I would 100% recommend!

— homeexerciseband

I am new user. But I think this can be of great value and time saving. It looks simple and effective.

— Dealsmetro

Free trial is working well so far, couldn't find any other app like this one- it works very well and is super easy to install.

— ExcluLights

Great customer service. Account was verified quickly. App is easy to use and gives customers that piece of mind we strive to give.

— Peak Venture Company

I enjoyed the quick response. It was very helpful due to me being in a time crunch frenzy. Thank you.

— Ballout Clothing

very good everybody must use it , friendly to use .

— The Tiny Treasure

Great app for me and the customers to find out about their orders. I know when I order something I always want to know the status of it.

— CozyBike

I LOVE this App! I have in on all my stores I have running. It is simply the cleanest smoothest app for what you want to achieve in order tracking and more.

— Peace In Me

Just started using the app, seems really easy and user friendly, Great work to everyone working on the app.

— Fluffy Cases

Deleted app while free trial, but the subscription remained and the money was withdrawn. Cant unsubscribe...

— rlyuseful

i can not cancel my subscription.....................................................................................

— Eunoia Accessory Co

The $ values did not align correctly and there is a limitation on the control to match your theme. On several requests, the support dribbled through after continuous follow up and in the end, the support just stopped without resolving my formatting issue of the form. Not an app that up to the Shopify expected level.

— Onlinetonerau

Keep on getting an error stating that the Shopify iPhone app issue. It says that the Shopify mobile app doesn't work when I'm using a desktop. So it's quite upsetting an app recommended by so many is not working

— Silken Skin Co

Awful app. First off the customer service does not respond most of the time, leaving you worried about the functioning of the app. Second off, there's so many things you need to do manually to make the tracking on your site working. So many things in which you know so little about. It's the type of things the app should be doing for you to make it easier for the buyers to use. I never used an app...

— Famous Breeze

I have deleted the app and still got charged $10???? do not install this scam app, can i have a refund

— mumsNZ

I am so angry !!!!! It is a scamming app. I have deleted it but it had stolen me 10USD. I demand a refund because it must not steal my 10 USD because I did not use it. How can I get my money back knowing that I have deleted this bloody app. I could have bought another thing but to be taken 10 dollar for an app that I deleted and it stole my money . something that I would never like someone to b...

— ReliefMyNeck