Shopify Inbox
An AI sales associate for your online store
OT: WhatsApp Chat & FAQ
Enhance your customer support via WhatsApp Chat and FAQ
by Omni Themes · Launched: May 2024 · Free plan available.
Used by 23 Shopify stores
Built for Shopify
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About OT: WhatsApp Chat & FAQ
With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction. Redirect customers to WhatsApp immediately for quick support Send customers' messages on the chat widget to the WhatsApp conversation Customize working hours and messages in holiday time Tailor storefront appearance of the chat widget Set up multiple FAQ to resolve common inquiries Show more Show less
Last verified: August 8, 2026 · Stale
App details
- Developer
- Omni Themes
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2024
- Rating
- 5.0 (1) on Shopify
Key features
- Use OT WhatsApp Chat & FAQ to communicate with your customers effectively, thereby increasing efficiency and customer satisfaction
1 plan · starts free
Free
Free
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
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