OT: WhatsApp Chat & FAQ

Enhance your customer support via WhatsApp Chat and FAQ

by Omni Themes · Launched: May 2024 · Free plan available.

5.0 (1) on Shopify Used by 23 Shopify stores

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Help your customers immediately contact you via WhatsApp and resolve their common inquiries via FAQ.

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About OT: WhatsApp Chat & FAQ

With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction. Redirect customers to WhatsApp immediately for quick support Send customers' messages on the chat widget to the WhatsApp conversation Customize working hours and messages in holiday time Tailor storefront appearance of the chat widget Set up multiple FAQ to resolve common inquiries Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: Omni Themes
Category: Store management
Pricing: Free plan available
Launched: May 2024
Rating: 5.0 (1) on Shopify

Key features

Help your customers immediately contact you via WhatsApp and resolve their common inquiries via FAQ

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

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Great WhatsApp chat app by Omni Themes! Easy to install and works perfectly. The FAQ feature is very useful and helps customers find answers instantly without messaging. Improves customer experience and saves time. Highly recommended for Shopify merchants!

— The Sky Balloons