Parcel Protect

Insurance and claims management platform

by NTI Limited · Launched: August 2023 · Free plan available.

5.0 (3) on Shopify

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Insurance and claims management platform covering goods against loss, damage and theft in transit.

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About Parcel Protect

Parcel Protect is powered by NTI, Australia’s trusted name in shipping and logistics protection. We offer you and your customer’s peace of mind with protection against theft, damage and loss of items during shipping. Our app makes it simple to integrate per transaction coverage into your e-Commerce store minimising loss to your reputation and profits while effortlessly managing the claims handling process and communication between you and your customer. Protection for damage & loss during delivery – including Porch Piracy No unexpected costs at checkout for your customers, reducing checkout friction Spend more time running your business with claims expertly managed Per-transaction coverage backed by Australia’s specialist insurance provider Cancel at any time - No minimum spend Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: NTI Limited
Category: Orders & shipping
Pricing: Free plan available
Launched: August 2023
Rating: 5.0 (3) on Shopify

Key features

Insurance and claims management platform covering goods against loss, damage and theft in transit

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 5 Shopify App Store reviews

Use the arrows to read individual reviews

Product is easy to integrate and customer service is fantastic. Fantastic alternative to traditional insurance options, seamless claims service, and the porch protection is a winner. Would highly recommend if you need a reputable freight insurance product.

— Gatorz Eyewear Australia

Parcel Protect has been one of the best apps we've used. Initially, we had to purchase road delivery insurance for each order separately, but now, with this app, all orders on Shopify are automatically insured. This means no more worrying about forgetting to buy coverage for individual shipments. The claims process is also simple and flexible, allowing either the merchant or the customers to file....

— BUBULAND HOME

Dash and the team have been amazing to deal with. Our store had a few curve balls for the guys relating to the integration and the way we operate. The guys took it all in stride and came up with timely solutions which have now allowed us to focus more on the sales side of the business and not loose any sleep about lost or damaged orders. Thanks guys keep up the good work.

— The Dens

Very easy integration, very approachable and friendly staff to help, and a great idea to help combat many problems faced by businesses, small business in my case! Couldn’t be much better.

— SneaksNFashion

I've had the pleasure of using NTI Delivery Insurance for a while now, and I can confidently say that it's been a game-changer for my business. As a small business owner, the reliability and peace of mind that NTI provides are invaluable.

— Think 88

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