ParcelWILL Order Tracking

Formerly Parcel Panel order tracker: track orders & boost CSAT

by CWILL · Launched: January 2019 · Free plan available.

5.0 (2,834) on Shopify Used by 80,973 Shopify stores Built for Shopify

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Formerly ParcelPanel & ParcelWILL: cut WISMOs, protect revenue, build loyalty, and drive more sales.

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About ParcelWILL Order Tracking

Track orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations. Make data-driven decisions with analytics on carrier performance and delivery times. Enjoy 24/7 support. Sync and track your order in real time to last-mile delivery, cutting WISMOs. A branded, customizable tracking page under your own domain, building loyalty. Automatic shipping notifications on tracking events lift delivery transparency. Smart upsells & AI recommendations that turn tracking order visits into sales. One-click dropshipping mode hides Chinese origin for cross-border stores. Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: CWILL
Category: Orders & shipping
Pricing: Free plan available
Launched: January 2019
Rating: 5.0 (2,834) on Shopify

Key features

20 orders/month
Access 1,500+ carriers
Real-time sync & tracking
Branded & multilingual tracking page
Smart shipment dashboard

Integrations with:

Checkout, Customer accounts, Gorgias, Headless, Judge.me, Klaviyo, PageFly, PayPal, Shopify Admin, Shopify Flow

4 plans · starts free · 7-day free trial

Free

Essential

$11/month

Professional

$59/month

Enterprise

$479/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 49 Shopify App Store reviews

Use the arrows to read individual reviews

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— Wholesale Jewelry Website

Really happy with ParcelWOO. It was easy to set up, the tracking page looks professional, and it works well with our store. A great app for keeping customers updated on their orders.

— lovefinelewelry

Amazing, very good app.

— VELTRA

The best thank you very much

— DIAMORAY

Super Programm, super schneller Support.

— Paw

Very helpful and quick support system. They did a lot of the transferring from TrackingMore over automatically which is very convenient.

— littleletterbox

great support, very helpful and fast

— LUVORNE

Excellent customer service

— Calmly Co.

We can't check the shipments falls outside the app's 120-day sync window. I'm unable to check the current tracking status and it's no normal

— Menhot® Store

Very helpfull support!

— Mobelli

snelle reactie fijne service

— LullaBun

tem sempre pronta ad aiutarti

— Algal Board

gerat

— Hilltop Nord

good help and fast answers from cecilia

— Alma Dorada

great customer support. responses are fast and the app itself is very useful for our customers.

— CPAP Superstore

Fantastic！Really Love this.

— Overlandtrek

Great customer support along with a very solid app. Been using it for 6+ months now. Almost no WISMO emails. Customers like being able to keep track of everything. Price is also very affordable.

— CRUSHS