AfterShip Order Tracking

by AfterShip · Free plan available.

4.6 (1,305) on Shopify Used by 16,401 Shopify stores

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Order tracking with branded tracking page, order lookup & AI estimated delivery dates.

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About AfterShip Order Tracking

AfterShip helps you build a branded order tracking page and send automated shipment notifications across 1,100+ carriers. A centralized dashboard and analytics reports let you monitor shipping status, on-time performance, and identify "Where Is My Order?" (WISMO) risk before it becomes a support ticket. Our AI-powered estimated delivery date widget displays on product and checkout pages to reduce purchase hesitation. Questions? Chat or email us 24/7. Branded tracking pages with personalized product recommendations to boost sales Automated email and SMS notifications to reduce complaints and WISMO calls Centralized shipment dashboard to track shipment status and identify exceptions AI-powered estimated delivery dates (AI EDD) to reassure anxious customers Built-in analytics to get insights into shipment status and on-time performance Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: AfterShip
Category: Marketing & conversion
Pricing: Free plan available
Rating: 4.6 (1,305) on Shopify

Key features

Order tracking with branded tracking page, order lookup & AI estimated delivery dates

Integrations with:

Attentive, Checkout, Customer accounts, Gorgias, Klaviyo, Loox, Shipstation, Shopify Admin, Shopify Flow, Zendesk

3 plans · starts free · 7-day free trial

Free

$11/month

$70/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 77 Shopify App Store reviews

Use the arrows to read individual reviews

Rahul Sharma provided fantastic support today!

— Makedo

The information I requested was provided in a timely manner. My questions were answered quickly.

— EMK Skincare

We had an amazing experience in receiving support and assistance in setting up this app and ensuring it worked correctly, and the representative Chaitali Saha was extremely knowledgeable and competent in providing assistance.

— JAG Universal Collection

empty

— Ube Bae

Great app, their support team is very helpful and very quick!

— Kyaro

Great!

— MPR Tools & Equipment

The app is really good, however to get this with Royal Mail you need the Premium and Enterprise plans. Sadly given the size of our store, this would make this Shopify add-on too costly to oconsider these plans. That said the app looks fab and has a lot of capability I am sure

— Eds Hair

Great response and help.

— Club L London - UK

Amazing App. Great customer service. Rahul helped me with my request and he was very friendly and helpful. I greatly appreciate his help.

— SootheWell

very bad, they cant even delete the cookie bar from aftership app, and it takes days for them to delete a single thing! not happy ! definetly not worth it!

— Suvalu

After 5 years as a customer, we are done recommending AfterShip. Our custom domains for both the returns portal and tracking page stopped working. We contacted support immediately and spent three months going back and forth with no real answer. After three months, they finally told us the feature had been quietly moved to the Enterprise plan, no notification, no warning, nothing. Our customers co...

— CDLP

We're a sizeable D2C brand selling globally across 36 markets. Been on AfterShip for tracking for 4+ years. Hands down one of the worst vendor relationships we've had. BILLING TRAPS We started on a smaller tier when the business was smaller. As we scaled, AfterShip quietly racked up ~$30k in overage charges over the years. Nobody from their team ever reached out — no flag, no plan change suggesti...

— Linjer

Worst experience I've ever had with any app. I've never left a 1-star review. But if you advertise with "$1 for the first month" on the front end, then charge $457 in usage charges during that same month, and then make the entire process to reverse it a huge pain it just feels like a setup. I've presented them with this fact as well: the literal reply from the customer service rep was "I'm not den...

— Clarendale USA

Extremely disappointed. I discovered that AfterShip has been overcharging me for months. When I contacted support to rectify this clear error, they refused to issue a refund. Be very careful and check your invoices, as their billing practices are unreliable and their customer support is unhelpful when it comes to getting your money back. I cannot recommend them.

— VALENTINA

this is the so bad app you pay more for nothing just for nothing there is no cancelation button in the app do you imagine and afership tracking app i had pro plan and app said me that i cant downgrade this is joke i think if you install this you are not free to choose plan they preapare plan for you and dont accept cancel the minumum star is 1 if there is 0 ...........

— RHODE COVER

Too expensive and below average customer support.

— Japanese Taste DEV

They make it very difficult to cancel, we had a subscription and there was no way to cancel. When I went to cancel it the 3rd time it sent me to a chatbot who said 'i cannot help you with this let me send to a human agent'... dont companies legally have to make it simple to cancel subscriptions?

— Nuzzle

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