Pathlight Post Purchase Survey

Discover what drives sales with post purchase surveys and NPS

by App Jar · Launched: November 2025 · Free plan available.

4.6 (17) on Shopify Built for Shopify

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About Pathlight Post Purchase Survey

Pathlight lets you create flexible post purchase surveys with a wide range of question types, AI-powered translations, and precise targeting. Use ready-made templates for attribution, CRO, NPS, demographics, gifting, and more. Use the collected zero-party data to gain insights with real-time analytics, and deep filters to understand attribution, CX, and buyer intent. Integrate with Klaviyo, GA, GTM, and Shopify Flow, and collect insights across the Online Store and POS. Launch your first post purchase survey in 5 minutes with a customizable template Target customers by recurrence, tags, products, location, order value, or LTV. Clean, intuitive UI designed for quick setup and easy daily use. Track views, response rate, revenue and AOV for each answer, filter and export. Integrate with your favorite tools and platforms to sync answers and data. Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: App Jar
Category: Store management
Pricing: Free plan available
Launched: November 2025
Rating: 4.6 (17) on Shopify

Key features

1 active survey
3 questions per survey
100 answers per month
1 language translation (powered by AI)
target new or returning customers

Integrations with:

Customer accounts, Flow, Google Analytics, Google Tag Manager, Klaviyo, POS, Shopify Admin, Shopify Flow, Shopify POS

3 plans · starts free · 14-day free trial

Free

Basic

$19/month

Pro

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 16 Shopify App Store reviews

Use the arrows to read individual reviews

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— yummyzine.com

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— Owala

great app and working very well

— Nestera EU

seems great so far! Love the feedback that I am getting from clients!

— Hi BEAUTIFUL YOU

Great app, and the support was very fast and helpful. I really appreciate it !

— Blueberry Papeterie

Great free solution, offers every feature you need and is super easy to setup!

— cercade

I’m very impressed with Pathlight. I specifically needed a post-purchase survey app that could tie survey responses to order revenue, and this was one of the biggest reasons I chose it. The setup process was surprisingly easy, and I was able to get everything working quickly. Being able to tag each order with the survey response is also huge, because it makes analytics and reporting so much easier...

— Hardcore Catholics

very good app, easy to configure. just waite the feedback comes from customer now

— White Donkey

Simple and easy to use! I had someone helping me right from the start!

— Ankhiale Outdoors

So far, my experience with Pathlight has been great. With any app, beyond functionality, support is absolutely key. The support to get our first survey up and running and troubleshoot has been fantastic! I highly recommend Pathlight.

— Mama Bird

Pathlight has honestly boosted my revenue way more than I expected. Being able to add a quiz at the end of the page helps me understand exactly what my customers want, so I can guide them to the right product instead of guessing. The insights alone are incredibly valuable. On top of that, the support is amazing — super friendly, fast, and genuinely helpful. You can tell they really care about the...

— Nervana

Pathlight makes it easy to understand your customers with clean, effective surveys, and the developer is quick and helpful. Highly recommended!

— Little Green Feather

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— Blue Zone

I have used a few other post purchase survey apps and this is the easiest to use by far. Setting up the question flow is intuitive and you can use one of the many example surveys to set up your own. The feedback I have received from my customers has been very useful and provides a feedback loop that didn't exist prior to my installing Pathlight. Support is great and provides video explanations to...

— Savage Industries Shop

This is the second app I have from this developer and they are absolutely fabulous. They provide so many options and as always, they are so quick to implement new ideas, options or respond to questions. If only all apps were this amazing! I have only just begun using this app and it will take time to use it to its full potential but I am blown away by all the possibilities it offers. Try it ou...

— KNIT & CROCHET by Jennifer

A very easy-to-use app that gives me insight into customers' thoughts post purchase. I did miss a step in setting it up, but it was an easy fix, and support was very quick to help me and update the instructions to make that piece clearer. Even though I think it was mostly me thinking I knew what I was doing without any help.

— Finnished Knits

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