Peek! ‑ Better Replay & Survey

by CartKit · Free plan available.

4.8 (579) on Shopify Used by 2,999 Shopify stores

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Record user sessions, understand your customer, and provide versatile surveys to improve your store

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About Peek! ‑ Better Replay & Survey

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: CartKit
Category: Marketing & conversion
Pricing: Free plan available
Rating: 4.8 (579) on Shopify

Key features

Record user sessions, understand your customer, and provide versatile surveys to improve your store

Integrations with:

Shopify Admin

2 plans · starts free · 90-day free trial

Free

$29/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 73 Shopify App Store reviews

Use the arrows to read individual reviews

Tres bonne appli

— MAISON CRISTINO PARIS

Amazing and quick customer service ! They resolved my issue immediately.

— www.MyPorchSwings.com

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— From Emmaa

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— Boutique Yemak Inc

The app is a great tool to have especially for a new business!

— Forever Fly Unlimited

Excelente servicio, totalmente recomendable.

— ClickWash

good app

— Vibing Stones

Customer service is very quick to answer. I haven't been able to use the app yet but am hopeful. Thank you

— KJ Cozy Designs

Mo 10/10 support agent

— Nerimat

Great app to analyze customer behavior and adjust the website accordingly.

— Bug Clinic

While the UI of the app is clean and easy to use, its riddled with bugs. This means that the ability to filter and view on events often does not work, the session time is not accurate, session recordings are often cut off, and more recently, the recordings are duplicated. While the support team responds to your bug tickets, bugs are rarely resolved and you'll need to chase them to get any upda...

— Rama Baby

Betrüger!

— CardVibes

Be carefull this is a cost-trap if you don't take care. It's only a free 7 days trial and after they can charge you up to $999,00 a month depenting on the usage! To use or test it you have to willing in to this directly after installation! Would not recommend to install or test this.

— Olli's Collectibles

This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who woul...

— Ctronics

Rubbish software!!! It maliciously deducts money randomly. After applying for the fee, it has been refusing to process the refund on the grounds that Shopify has not processed it. It is not recommended to use this app! !

— uk.ctronics

After using it, not only did they deduct the monthly fee, but they also maliciously deducted ten times the monthly fee and refused to process the refund, and kept delaying it. It is highly not recommended!

— de.ctronics