Privy ‑ Email, SMS & Pop Ups

Grow your list and send Email & SMS messages to...

by Privy Operations · Launched: June 2015

4.5 (3,975) on Shopify Used by 52,718 Shopify stores

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Your all-in-one ecommerce platform to grow your sales with popups, email, and SMS marketing.

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About Privy ‑ Email, SMS & Pop Ups

Shopify businesses use Privy to grow their email & SMS contacts, automate their email marketing, send money-making text messages, and improve their website conversion rates. With Privy, you don’t need to be an expert to design email newsletters, launch website popups, or automate cart saver texts. Privy is built for ease-of-use, so you can spend more time focusing on growing your business. And if you have questions, our support teams are there with you every step of the way. Easy-to-use drag and drop email editor. Choose from tons of pre-built templates. Get started with SMS marketing. Send after-signup and cart saver texts. Dozens of popup display options to grow your email & SMS marketing lists. Email & SMS automations that work around the clock so you don’t have to. Email & chat support no matter where you start. Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Privy Operations
Category: Marketing & conversion
Pricing: Paid
Launched: June 2015
Rating: 4.5 (3,975) on Shopify

Key features

Unlimited pop ups and displays
Access to all popup types
Advanced popup targeting
Multi step and mini quiz forms
Sync with 3rd parties

Integrations with:

Attentive, Checkout, Emotive, Klaviyo, Mailchimp, Postscript, Smile.io

3 plans · 15-day free trial

Pop Ups & Displays

$24/month

$30/month

Email and SMS

$45/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 99 Shopify App Store reviews

Use the arrows to read individual reviews

We've had a great experience using Privy to grow our email list and improve customer engagement. The pop-up builder is easy to use, and setting up campaigns like welcome discounts, exit intent offers, and abandoned cart recovery was surprisingly straightforward. We also appreciate having email, SMS, and popups in one platform instead of juggling multiple apps. The integration with Shopify is seaml...

— Cocktails Library

Excelente servicio.

— Anómalo

Super available and ready to help with expertise..AND... it's a real person on the other end! The best.

— DauplaiseJewelry

Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.

— Donna's Home Furnishings

Jose was immediately and repeatedly responsive and solved our problem. Thank you, Jose!

— Prevention Plus Wellness, LLC

This app works perfectly for my needs and integrates seamlessly with Shopify. The customer service is very easy to reach, responsive, and eager to resolve any issues. I highly recommend Privy.

— Mill Creek Apiary

Jose jumped in ASAP and helped me finish editing a Display - good CS!

— Marilyn Wells Art Studio

First time user of Privy so ran into some issues with trying to upload contacts from Shopify. Started a chat help session and it was amazing. Jose jumped on within a minute and within 30 minutes he had taken care of the issue and importantly provided materials so I can do it myself next time.

— Arc Hockey

We've been using Privy for almost a decade now and it has quadrupled in usability and usefulness. They are always adding new features and it works seamlessly with Shopify. What really impresses me is their customer success staff. Especially Henry. What a beast! We redid our old popups and got a 5x better signup rate. Great company and will continue using for years.

— Marcodi Musical Products

Great customer support. =)

— Tupan Store

Jose M is a great human. helped me out a lot and fixed my problems.

— My Store

Thank you, Jose, for the excellent screenshots. Thanks for quickly resolving the issue and helping me until I could do it myself. Much appreciated, Yoram.

— Jimboree2020

I originally signed up for a monthly plan of $15 to create a pop-up. Without knowing, I have been charged $45 monthly for my users which don't have anything to do with the use of the app. This is absolutely absurd.

— Collecto

Once you subscribe, you'll get charged forever. They don't provide customer service contact number or email. They charge 6 months more after I uninstalled the service. Worst customer service. I had to contact the card company to stop charging it.

— TRUECOLOR WHOLESALE

been taking fees from me even though I already cancelled, please advise and refund asap - www.continentalstudiola.com

— My Store

We were long-time users of Privy, but our experience has been deeply disappointing and financially damaging. In 2019, Privy's own support team confirmed in writing that a duplicate account tied to our Shopify store had been identified and closed. We were assured that no further charges would be incurred. Despite this, Privy continued charging us for nearly six years on a second account that was i...

— Linesandcurrent1

It will charge you for "usage fees" and it won't be very easy to figure out what they are. We used a very basic setup and forgot about it only to realize we were being charged $45+ USD a month for literally an email signup. If you're just getting started, use the free shopify email app and save yourself the headaches.

— Forage & Soothe