Protect for Shipments & Causes

eCommerce Protection with a Cause!

by Protect Inc · Launched: April 2022 · Free plan available.

4.3 (7) on Shopify

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Add shipping and revenue protection to your shop while supporting a cause!

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About Protect for Shipments & Causes

Protect has features to protect to both your shop and customers. We offer shipping protection with other protections to come. Our app increases your order value and has no negative impact on conversion rate. We handle the customer service claims. You never pay for this service but instead make money when we cover claims and reorders. Most importantly, you can support your favorite causes or help the planet and enjoy shared marketing and exposure through Protect's community. Save time since we handle the customer service for claims. Customers enjoy peace of mind and various protections you choose to enable. Reorders show up as additional orders and refunds come out of our pocket. Allocate part of our proceeds to your favorite causes or to help the planet. Never pay anything. If claims cost more than fees collected, we pay, not you. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Protect Inc
Category: Orders & shipping
Pricing: Free plan available
Launched: April 2022
Rating: 4.3 (7) on Shopify

Key features

Add shipping and revenue protection to your shop while supporting a cause!

Integrations with:

Cart Drawer, Checkout, Rebuy Cart, Shipping Insurance, Shipping Protection, Shipstation, Subscriptions

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 11 Shopify App Store reviews

Use the arrows to read individual reviews

The team here was great - easy install, transparent reporting, didn't have to think twice once it was on our store. Really quick customer service too if you ever have a problem.

— Marcus Pork

Protect has been hassle free and super easy to implement. Support is top notch and has saved us a ton of time dealing with lost and stolen packages.

— Shirts That Go Hard

Great App, Excellent Service and Support! Offers white glove installation and very helpful to ensure a great experience for your customers. Gives additional protection and ease of mind for business and customers when shipping delicate items. Purchasing insurance and filing claims from teh ease of your own website, no additional steps or hassle. Highly recommend!

— LOUD PIZZA RECORDS

Really great shipping protection app! We've used a couple, and this has been our favorite. Their customer service has been top notch!

— Good Shirts

Great service they offer, been using them for a while. Their support is amazing and our customers love being able to use their services to track any orders.

— Easily Minty

This app has been amazing for our company. They have helped solve several shipping issues for our customers - and taken the worry away from us. Its great knowing that we will be able to make sure our customers are taken care of. We would recommend them to anyone.

— Lift Threadz

Its a stellar add-on that gives customers peace of mind and saves us $ on the backend in the event that a shipment is lost, stolen or damaged. A packaged arrived to one customer in Great Britain pretty beat up after a transatlantic journey. Luckily Protect was added to the order and saved us the cost of product plus about $50 usd in freight charges! Very satisfied with our experience with Protect...

— Hope Haven Co.

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— Crave Collectibles

This app is incredible. Very easy to install and use. This will be such a big help with making sure our customers orders are taken care of.

— thehoneydewshop

we whitelist/cover all our orders. Liz and the team are superstars helping with our customer service load. if she is assigned to your account you are in good hands! tried other services in the past and it was pulling teeth to get anything covered. i truly feel the team is on my side and understands that they are repping my brand and the experience the customer has reflects on us.

— Neven Eyewear

Very accommodating at the beginning and very helpful with the set up of things. However, we noticed that we started to get bots attempting to make purchases one after another several times every single day with ONLY protect item in them. We took it to the Protect team asking for guidance and help, and Khoi (from protect) basically responded “just review where the bots are coming from and block the...

— Beyond Borders Collective

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