Pulse NPS, Surveys & Feedback

Track NPS and customer feedback, analyze it and take action

by Omniconvert SRL · Launched: March 2025 · Free plan available.

0.0 (1) on Shopify Built for Shopify

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Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn.

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About Pulse NPS, Surveys & Feedback

Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints. Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store. Advanced Reporting: Segment feedback by channel, RFM, location, and more. Survey Builder: Easily create and customize surveys for various platforms. NLP Analysis: Use NLP to detect and monitor key customer issues. Proactive Feedback Management: Respond to feedback in real-time on touchpoints. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Omniconvert SRL
Category: Store management
Pricing: Free plan available
Launched: March 2025
Rating: 0.0 (1) on Shopify

Key features

Post-Purchase Surveys
Post-Delivery Surveys
Unlimited surveys & responses
Custom styling & Translations
NPS

Integrations with:

Checkout, Google Analytics, Gorgias, Klaviyo, Meta, SendGrid, Zendesk

4 plans · starts free · 30-day free trial

Up to 200 Orders

Free

Up to 500 Orders

$19/month

Up to 1K Orders

$39/month

Up to 5K Orders

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

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We wanted an app that can do surveys both on the thank you page and after the order is received and after testing a lot of apps we settled with this one. The team was super nice and extended our trial for another 2 months, and also helped answer our questions. So far we're very happy and 100% reccommend!

— Sexy Time

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