QuickReply

Marketing Automation to Recover Carts and Drive Sales

by QuickReply.ai · Launched: March 2021

4.8 (202) on Shopify Used by 1,162 Shopify stores Built for Shopify

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Everyone’s on WhatsApp — bring your marketing, sales, support & ops there to reclaim abandoned sales

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About QuickReply

Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. Recover abandoned carts with drip campaigns using discounts, FOMO offers & more. Build advanced automations for Shopify: updates, upsells, recovery etc. Keep customer interactions smooth with QuickReply's bots until agents take over. Manage high-volume, transaction-focused chats with QuickReply CRM for big teams. Leverage WhatsApp API for seamless two-way, personalized communication at scale. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: QuickReply.ai
Category: Marketing & conversion
Pricing: Paid
Launched: March 2021
Rating: 4.8 (202) on Shopify

Key features

Promotional Broadcasts
Abandoned Cart Campaigns
Order Updates
Live Chat with human
COD Confirmation Campaigns

Integrations with:

Checkout, Delivery Companies, Facebook Business Manager, Judge.me, Payment Gateways, Review Apps, WhatsApp API

3 plans · 35-day free trial

Starter

$59/month

Standard

$149/month

Plus

$299/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 90 Shopify App Store reviews

Use the arrows to read individual reviews

Amazing experience overall. Right from onboarding to campaign management, QuickReply team has been helpful. Special thanks to our account manager @Khushbu for her support!

— FreshKatch

Delighted QuickReplyAi!!! Probelm Solver. Proactive Approach. Keep up the good work. The Skin Front

— The Skin Front

Excellent app for WhatsApp automation! It has significantly simplified our communication workflows and saved us a lot of time. The interface is intuitive, setup is quick, and the features are powerful yet easy to use. What truly stands out is the exceptional support team—they are responsive, knowledgeable, and always ready to help. Highly recommended for businesses looking to streamline their What...

— Shubh Darshan by TechXR Innovations Private Limited

Great onboarding process and moreover SUPERB after sales service. Most companies lack on aftersales service, but these guys have nailed that. Great going team!!!!

— Kiko Riko

Really happy with QuickReply! Their customer support is super responsive, and the onboarding process was very easy. They guided us step by step and handled everything — we just needed to give our inputs. Made things so simple for us!

— Kaithari Nesavu Sarees

We’ve had a smooth experience with QuickReply.ai, especially when it comes to WhatsApp automation. Setting up automated replies, chat flows, and order-related messages feels intuitive and saves a lot of manual back-and-forth. It’s particularly helpful for businesses that rely heavily on WhatsApp for customer engagement and want quick, structured responses without losing the personal touch. Their...

— Asmita Super Markets Pvt. Ltd.

QuickReply has been extremely helpful in improving our WhatsApp marketing on Shopify, and their guidance made the setup effortless. They supported us step-by-step in creating effective campaigns that truly boosted engagement. The platform’s automation and clean interface saved us a lot of time. Thank you, Neha and QuickReply, for making our marketing process smoother and more impactful.

— ALCIS Sports

QuickReply has been one of the best service providers we’ve worked with, especially when it comes to API support and execution. A special mention to our POC, Neha Arora she has truly been exceptional. Neha not only looks after everything end to end but also proactively suggests new ideas to help us improve our flows. No matter how small the doubt is, she always takes the time to clarify, guide, a...

— Youneek Pro Science. Navyug Global Ventures Private Limited

“Game Changer for Customer Support & Engagement” QuickReply has been an amazing addition to our Shopify store. The onboarding process was smooth, and the support team (especially Debanita) has been extremely responsive and helpful right from setup to running our campaigns. The AI chat + helpdesk solution makes it so easy to handle customer queries instantly, improve engagement, and even drive co...

— SEHATUP WELLNESS PRIVATE LIMITED

QR has been a true help in setting up our WhatsApp campaigns.

— Sanch by SANCH FARMS PRIVATE LIMITED.

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— MS RETRO STORE

We’ve been using QuickReply.ai for our Shopify store and it has been a complete game changer for WhatsApp marketing. The abandoned cart recovery, automations, and broadcast features are excellent and very easy to manage. A special mention to their representative Neha Arora, who has been extremely cooperative and supportive throughout. She personally handled all our requirements — from setting up...

— Aguila ActiveWear

Not a great experience. We are facing major issues with failed messages with this tool. Also no check by any person to see if messages are getting delivered or not. We check and then we have to inform them. Also they just blame META for everything. They are responsible for integration and if any issues are there from Meta side, they should resolve it. So not a great experience. You are not paying...

— The Curvves

After you install it and setup with lots of steps which don't even work properly, you get blocked by a prompt wall in which they force you to book a demo in order to start using the app. In my opinion, this is a bad business model, since I maybe know how to use their platform or I just don't want a demo forced upon me.

— Boopr

Seamless onbaording experience!

— VARQ JEWELS

As a brand just starting out with WhatsApp marketing, we were initially using other platforms but wanted something more mindful and budget-friendly. We’re currently on QuickReply’s basic plan, which has fewer features than what we used before, but we decided to give it a shot for a month and the results are visible. A huge shoutout to Saloni Madan our assigned support manager, who truly made this...

— Arkaye jewels

QuickReply.ai has been a game-changer for our WhatsApp marketing. The platform is easy to use, and the automation features have saved us a lot of time. We can easily send personalized messages, automate replies, and track customer interactions in real-time. The segmentation tools are especially helpful in targeting the right audience, and we've seen a noticeable boost in engagement and conversions...

— Shyr Beauty

Quick reply has been great - from the features to the integration, everything was very very smooth. Highly recommend it as a great marketing retention tool.

— Bubz

Quick Reply has truly transformed our customer communication on Shopify! The app is user-friendly and has significantly improved our response rate, especially with customers who typically don’t engage via email. We are now receiving quicker replies and resolving conversations more efficiently. The clean interface and easy setup made the transition seamless. Highly recommend this tool to any store...

— Dista USA

When we decided to scale up communications with our clients, QR was the first choice. The team, esp Neha Arora, was fantastic. The app is first rate and so is the team. You cant go wrong with them. Thank you.

— Nei Native

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