ReturnHQ : Return & Exchange

Full Returns, Exchanges & Refunds system with automations

by RankEase · Launched: February 2026 · Free plan available.

5.0 (9) on Shopify

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Automated returns, exchanges, and refunds. Customers submit through a branded portal, merchants approve in one click, the rest happens automatically.

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About ReturnHQ : Return & Exchange

Automated returns and exchanges from start to finish. Customers submit requests through a branded portal that validates orders and queues them in your inbox. Approve in one click and the refund, courier pickup, and customer notifications fire automatically. What used to take 15 minutes per return takes 30 seconds. Built for stores that want returns out of email threads, spreadsheets, and 5 separate dashboards.

Last verified: October 11, 2026 · Aging

App details

Developer: RankEase
Category: Orders & shipping
Pricing: Free plan available
Launched: February 2026
Rating: 5.0 (9) on Shopify

Key features

Unlimited requests · $0.12 each
All couriers, auto pickup retry
Unlimited workflow automations
Unlimited return & exchange rules
Customizable returns & exchange portal

Integrations with:

Customer accounts Delhivery Easebuzz EasyEcom Razorpay Shadowfax Shiprocket Shopify Admin

3 plans · starts free · 7-day free trial

Founder

Free

Unlimited

$19/month

Scale

$59/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 9 Shopify App Store reviews

Use the arrows to read individual reviews

Nice App for returns/exchanges

— Elvn Active

We've been using this app from last month, and it has saved our support team countless hours. Setting it up on our Shopify store was intuitive and took less than an afternoon. Customers love the self-service portal because they can easily process their own returns and exchanges without emailing us constantly. Plus, whenever we had a quick question, their customer support team was fast and helpful....

— Cottivaa

Great experience with ReturnHQ. As a D2C brand with a specific return and warranty workflow, we needed real customization, not a one-size-fits-all setup. The developer's team delivered exactly that, with fast, attentive support throughout. Highly recommend for any brand that needs a platform flexible enough to match their actual process.

— UltraCare PRO

It has become a game changer for us! Automating exchanges has made our job more professional! Have to mention that their support is very quick and personalised, truly appreciate that!

— ROXYLANE

Amazing App, hassle free setup and execution , we were live with the app in just 30 mins Crazy Goodd

— IZGGI

I've tried this app and works well for me. It covers pretty much every refund and exchange scenario we needed. The support has been really helpful. It's very personalized. They actually took the time to get on a call and customize the app to match our brand's theme and even tweaked the functionality based on our requirements.

— Biased Black

works perfectly, integrates with SR and other delivery portals. Really Simple to use

— GateKept

This app is truly the best Returns app i've used for my store. It's covers all possible methods of refunds/exchange and is very thorough. The app developers are also very kind and responsive. Truly professional. I've used the app for nearly a week now and it works very well. Kudos to the team

— Six by Eleven

We process a large number of returns and exchanges every month, and managing them used to take significant time across multiple tools. This app has significantly simplified the entire process. It has saved considerable time and improved how we handle returns overall.

— JM LOOKS

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