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Remora
AI native customer service built for merchants
by Switch Research · Launched: May 2026 · Free plan available.
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About Remora
Remora brings your Shopify data into every support conversation. Agents see order history, tracking info, and customer details alongside each ticket. AI classifies incoming tickets and drafts replies for agent review. Nothing sends without approval. Process refunds, cancellations, and discount codes from the inbox. Supports email submitted tickets in a unified inbox with real-time updates, team assignments, internal notes, collision detection, macros, and a knowledge base with CSAT surveys.
Last verified: September 4, 2026 · Fresh
App details
- Developer
- Switch Research
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 0.0 on Shopify
Key features
- Unlimited tickets
- AI classification
- 50 AI draft replies
- Shopify integration
- Email integration
3 plans · starts free
Free
Free
Starter
$29/month
Pro
$79/month
Plans and prices as listed on the Shopify App Store.
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