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Peek! ‑ Better Replay & Survey icon

Peek! ‑ Better Replay & Survey

Boost sales, SEO with a heatmap & google analytics alternative

by CartKit · Launched: March 2019 · Free plan available.

4.8 (577) on Shopify Used by 3,020 Shopify stores

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Record user sessions, understand your customer, and provide versatile surveys to improve your store

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About Peek! ‑ Better Replay & Survey

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.

Last verified: August 13, 2026 · Fresh

App details

Developer
CartKit
Category
Store management
Pricing
Free plan available
Launched
March 2019
Rating
4.8 (577) on Shopify

Key features

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support
  • 90 Day Free Trial
Integrations with:

Shopify Admin

2 plans · starts free · 90-day free trial

FREE

Free

GROWTH

$29/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 75 Shopify App Store reviews

Use the arrows to read individual reviews

Perfect app
— ON THAT THIRD MORNING
Tres bonne appli
— MAISON CRISTINO PARIS
Amazing and quick customer service ! They resolved my issue immediately.
— www.MyPorchSwings.com
empty
— From Emmaa
The app is a great tool to have especially for a new business!
— Forever Fly Unlimited
empty
— Boutique Yemak Inc
perfect
— Ojeffy
Excelente servicio, totalmente recomendable.
— ClickWash
good app
— Vibing Stones
Customer service is very quick to answer. I haven't been able to use the app yet but am hopeful. Thank you
— KJ Cozy Designs
While the UI of the app is clean and easy to use, its riddled with bugs. This means that the ability to filter and view on events often does not work, the session time is not accurate, session recordings are often cut off, and more recently, the recordings are duplicated. While the support team responds to your bug tickets, bugs are rarely resolved and you'll need to chase them to get any upda...
— Rama Baby
Betrüger!
— CardVibes
Be carefull this is a cost-trap if you don't take care. It's only a free 7 days trial and after they can charge you up to $999,00 a month depenting on the usage! To use or test it you have to willing in to this directly after installation! Would not recommend to install or test this.
— Olli's Collectibles
This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who woul...
— Ctronics
Rubbish software!!! It maliciously deducts money randomly. After applying for the fee, it has been refusing to process the refund on the grounds that Shopify has not processed it. It is not recommended to use this app! !
— uk.ctronics
After using it, not only did they deduct the monthly fee, but they also maliciously deducted ten times the monthly fee and refused to process the refund, and kept delaying it. It is highly not recommended!
— de.ctronics
Mo 10/10 support agent
— Nerimat
Great app to analyze customer behavior and adjust the website accordingly.
— Bug Clinic
Supersimple and great app anyone can mange, also service is really good 5/5 stars
— Fynora
Perfect app to see why your customers leave your website or what to do do keep them enaged
— CasaFil

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