ReplayPRO: Replays & Heatmaps

Find lost sales: session replays, buyer heatmaps & AI insights

by Shopter.Tech · Launched: February 2020 · Free plan available.

4.7 (15) on Shopify Used by 740 Shopify stores Built for Shopify

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

See how visitors use your store — track full journeys, spot friction, fix what costs you sales.

Get it on Shopify →

About ReplayPRO: Replays & Heatmaps

Stop guessing why visitors leave. ReplayPRO tracks every visitor across all their sessions — not just one visit, but their full journey over months. See what they browsed, what they bought, and where they dropped off.Filter by campaign, source, device, country, cart, and buyer status. View heatmaps showing only buyers' clicks. Ask AI about your data and get real charts instantly.Block unwanted visitors, get alerts when key visitors return. Built for Shopify. Free plan. 700+ stores worldwide. Track visitors across all sessions — full buyer journey over months Click, scroll, and rage-click heatmaps — filter by buyers only Filter by campaign, UTM, source, country, device, cart, purchase AI chat: ask about your traffic and get charts and answers instantly Block visitors and get alerts when key visitors return to your store Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Shopter.Tech
Category: Marketing & conversion
Pricing: Free plan available
Launched: February 2020
Rating: 4.7 (15) on Shopify

Key features

500 sessions/month
Session replay
Funnels & UTM insights
10K sessions/month
AI Analytics (25/day)

Integrations with:

Checkout, Customer accounts, Shopify Admin

3 plans · starts free · 7-day free trial

Free

ENTRY

$9/month

PRO

$19/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 25 Shopify App Store reviews

Use the arrows to read individual reviews

A really nice app, you can see what your customers are doing in the store and you can fix any errors if you have any! I had asked to add a button for the replay directly from the visitors page and they did it in a couple of days at my request!Believe me, it's a fantastic app, it helps you a lot! In my opinion, there's nothing better and you really have everything you need!

— DriveHarmony

Had to delete my previous rating as the Issue was resolved almost immediately. I have used this app and i can say it is amazing and one of the best replay app on here. Recommend 100 times.

— Tres Belle Hair

The best session replay app I have tried This app is an amazing value for the money. It is reliable, easy to use, and very rich in functionality. The session replays are clear, easy to view, and the quality is excellent. I found it much better than Lucky Orange for our needs, and it is dramatically more affordable. They may be the new kid on the block, but the app already feels polished and very...

— Elfbeads

empty

— Homihana

TOP NOTCH App, extremely recommended! I has been very helpful to understand the customers behavior and optimize accordingly! Thanks!

— KnK Dog Supplies

cannot be used

— wizarding2085

Excellent support experience! I reported a bug, and it was resolved very fast. On top of that, they surprised me with a generous bonus for my patience. The app perfectly provides visitor behavior and store analytics. Highly recommend this app.

— I Too Fashion

It's been a great App so far, few wrinkles with backing out of screens without starting all over, but Diana in Customer Support is diligently assisting with that. The service response has been VERY PROMPT and IMPRESSIVE, great to experience that ! The service I have received shows a genuine commitment to problem solving and a desire to properly address issues. No serious problems here, just a smal...

— Topseat Variety Store

I can wholeheartedly recommend this app! In addition 2 points: 1. I have already tested several apps in this area, including the best-known app (Hot...) and was not really satisfied with any of them. Just because there are a lot of reviews behind it doesn't mean that everything works perfectly. With most apps, the video recordings were rather pointless and confusing. So it didn't help me any fur...

— Heimathafen Aktuell - Exklusive Hamburg Bilder

This is an excellent app, it works very well and doesn't slow down the site. I have tried several of these viewing apps and this is by far the best. Not sure why it has so little reviews. No one asked me to write a review.

— Abebe+Booker

A gamechanger ! This app is one of the rare gems in store.

— Hakyarts

Ich kann die App sehr empfehlen. Der Support ist äußerst schnell und hilft umgehend bei Anfragen unkompliziert.

— Komfortmöbel24

empty

— Natural Elements

The visitor section has not updated since I upgraded my plan. I have reset the limits, but the data remains unchanged. When I attempt to contact the team, my message fails to submit. After uninstalling and reinstalling the app, I am prompted to pay again for the same plan.

— My Cookware Australia

Not sure why another review says that "I can see in real time what my customers are doing on the store..." This information not visible in real-time in the USA where you can only view recorded sessions. Also, the replay interface is buried and not intuitive, you have to search for it and I found it after searching in their chatbot. For the basic $4.95 plan, they cheesily disabled the session co...

— ArtByPino.com

Amazing app, Fantastic features and BEST Customer Support. Easily track customer behavior on your store and make relevant changes. Recommended, Just Go for it.

— TigerBuys.com

Works amazing for finding errors on our website which helps us improve website use and to make it easier for our customer to navigate our website without any issues. Love this app!

— Freaky Shoes®

Writing this review from the bottom of my heart! I recently started using this app for my website, and it has been nothing short of a game-changer. The improvements I've witnessed are phenomenal, ranging from enhanced SEO optimization to swift bug fixes. What truly sets this app apart is its ability to provide real-time insights, which allowed me to add products that my customers were searching fo...

— Cultics