ReplyDesk: AI Helpdesk

Boost sales with multichannel eCommerce AI-powered help desk

by ReplyDesk · Launched: April 2024 · Free plan available.

0.0 (2) on Shopify

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AI-powered multichannel help desk to boost sales & streamline eCommerce customer support

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About ReplyDesk: AI Helpdesk

Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel. AI Powered: auto-replies, rephrase, grammar fixes, ticket summery, translation Connect: Amazon, Walmart, eBay, Etsy, Facebook, Instagram, TikTok and more! Built for teams: auto-assign tickets, notes, mentions and agent statistics Auto responder: auto-respond to customer messages with tailored replies Automations: built-in customizable automations to streamline your workflows Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: ReplyDesk
Category: Store management
Pricing: Free plan available
Launched: April 2024
Rating: 0.0 (2) on Shopify

Key features

1 Agent slot
2 selling channel integrations
Basic helpdesk features
Unlimited tickets
1 Agent (pay per slot)

Integrations with:

Amazon, Etsy, Facebook, TikTok, Walmart, eBay

3 plans · starts free · 7-day free trial

Essential - FREE

Free

Professional

$39/month

Growth

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 10 Shopify App Store reviews

Use the arrows to read individual reviews

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— InspireLand

Amit from support helped us a lot.

— AuraAvenue

This is so much better than gmail!

— BikeBlast

This platform is amazing. I don't think I'm at the level to really need it yet but I'm absolutely interested in using it later.

— Page Spot

This platform is amazing. I don't think I'm at the level to really need it yet but I'm absolutely interested in using it later.

— Fresh Linens

It's really easy to set automations and keep yourself from spending so much time replying and finding things.

— FitBros

It's really easy to set automations and keep yourself from spending so much time replying and finding things,

— BabyBoutique

Well serve me a piece of cake. This app is exactly what I need. Thnx

— LittleLoom

I was very impressed that there wasn't much of a learning curve and the AI features seemed more than beneficial.

— AccentUp

I'm leaving this review because of their customer service. They were helpful and insightful and welcome feedback. They actually develop a features i needed.

— Al-Midrar Institute

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