Zendesk
Zendesk enables customer interactions across messaging, phone, chat, email, soci...
Replyma
AI helpdesk with order-aware email and live chat
by DECODS LLC · Launched: May 2026 · Free plan available.
Manage this app
Verify your developer profile to earn a badge and build trust for your app.
/
About Replyma
Replyma helps merchants manage support in one place. Connect your store to sync orders, customers, and products, then handle Email and Live Chat with AI replies grounded in your policies and help articles. Agents can look up orders, issue refunds, cancel orders, update shipping addresses, use macros and automation rules, and track CSAT and team performance.
Last verified: September 10, 2026 · Fresh
App details
- Developer
- DECODS LLC
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 0.0 on Shopify
Key features
- Replyma helps merchants manage Email and Live Chat in one inbox with AI replies, order lookup, refunds, automation, analytics, and CSAT
Attentive Gmail Klaviyo Loop Returns Microsoft 365 Recharge
4 plans · starts free · 3-day free trial
Free
Free
Starter
$49/month
Growth
$99/month
Scale
$199/month
Plans and prices as listed on the Shopify App Store.
You might also like
Zendesk
Zendesk enables customer interactions across messaging, phone, chat, email, soci...
Help Scout
Deliver the personal touch at scale
Simple Chat: AI helpdesk
Automate customer support with a metafield-driven AI assistant. Follows up and s...
Guides about Store management apps
Shopify Apps Every New Store Should Consider
A practical guide to choosing Shopify app categories for payments, marketing, fulfillment, support, and store management...
Open the article