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RetainAIO: Refund Protection
Refund protection with every decision explained
by Kovotic Labs LLC · Launched: February 2026 · Free plan available.
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About RetainAIO: Refund Protection
Refund protection for stores losing money to repeat refunders. RetainAIO scores every order against that customer's own refund history with your store, then shows its reasoning and confidence in plain English. When the agent is not sure, it escalates to a review queue instead of acting. You approve, dismiss, hold fulfillment, tag, or blocklist from the same screen that explained why. The free plan scores and explains; sending and automated actions are paid.
Last verified: October 11, 2026 · Aging
App details
- Developer
- Kovotic Labs LLC
- Category
- Marketing & conversion
- Pricing
- Free plan available
- Launched
- February 2026
- Rating
- 0.0 on Shopify
Key features
- 50 AI-scored orders/month
- Rules-based scoring beyond that
- Full review queue and reasoning
- Customer refund profiles
- Blocklist view; approve or dismiss
Anthropic Postmark
4 plans · starts free · 7-day free trial
Free
Free
Starter
$19/month
Growth
$49/month
Pro
$99/month
Plans and prices as listed on the Shopify App Store.
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