Return Wise: Return & Exchange

Turn refunds into bonus store credit shoppers spend with you.

by BrightLayer Lab LLC · Launched: May 2026 · Free plan available.

5.0 (1) on Shopify

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Return portal for Shopify stores: offer exchanges or bonus store credit before a cash refund, automate your policy, print labels, track returns. Free plan.

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About Return Wise: Return & Exchange

Shoppers open returns themselves — on your store or in Shopify customer accounts — and see an exchange or store credit with an optional bonus before a cash refund. Approve pending returns in one queue; analytics track refund volume, store credit issued, and retention rate. Check any return's status on a tracking timeline. AI drafts return rules from your policy. All of it ships on the Founding plan — stores that install during the founding window keep it for as long as the app stays installed.

Last verified: October 8, 2026 · Fresh

App details

Developer: BrightLayer Lab LLC
Category: Orders & shipping
Pricing: Free plan available
Launched: May 2026
Rating: 5.0 (1) on Shopify

Integrations with:

Customer accounts Shopify Admin

1 plan · starts free · 14-day free trial

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

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Took a chance on this app since it had no reviews yet and I'm so glad I did. It works exactly as it should, and Fei has been incredibly responsive to every question I've had. Highly recommend!

— Milana Label

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