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ReturnMate: Returns & Warranty
Returns & warranty ops for regulated goods merchants.
by Mate HQ · Launched: July 2026 · Free plan available.
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About ReturnMate: Returns & Warranty
ReturnMate brings returns, warranty claims, repairs, exchanges and logistics into one post-sale operations platform. Manage every RMA from customer request through receiving, inspection, repair, replacement or refund. Give customer service, warehouse and repair teams one shared workflow with audit trails, SLA visibility, fault-code tracking and supplier insights. Built for complex or regulated products, with dangerous goods support and multi-location workflows.
Last verified: October 5, 2026 · Fresh
App details
- Developer
- Mate HQ
- Category
- Marketing & conversion
- Pricing
- Free plan available
- Launched
- July 2026
- Rating
- 5.0 (1) on Shopify
Key features
- 5 RMAs/mo, then $2 each (max 30)
- Customer Returns & Warranty Portal
- Standard returns & warranty claims
- Fault-code logging on every RMA
- Dangerous goods compliance
Australia Post Gorgias Shopify Admin StarTrack TNT Team Global Express zendesk
4 plans · starts free · 14-day free trial
Free
Free
Starter
$49/month
Growth
$299/month
ReturnMate Ops
$599/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1
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