ReturnMate: Post‑Sale Ops
Returns & warranty ops for regulated goods merchants.
by Mate HQ · Launched: July 2026
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About ReturnMate: Post‑Sale Ops
ReturnMate brings returns, warranty, repairs, exchanges, logistics and reporting together in one simple Shopify app. Customer service, logistics and repair teams can manage every RMA from request to resolution with shared dashboards, clear handovers, audit trails and SLA visibility. Built for merchants that need more than a basic returns app, including repairs, supplier fault tracking, product improvements, Dangerous goods support, multi-location workflows and post-sale reporting. One workspace for customer service, warehouse, logistics, repairs and warranty Simple RMA flows with audit trail, team views, saved filters and SLA visibility Dashboards for faults, suppliers, repairs, labour and post-sale reporting Show more Show less
Last verified: July 22, 2026 · Fresh
App details
- Developer
- Mate HQ
- Category
- Marketing & conversion
- Pricing
- Paid
- Launched
- July 2026
- Rating
- 0.0 on Shopify
Key features
- Full RMA, warranty & repair workflows
- Customer returns & warranty portal
- Core analytics dashboards
- Queue views + SLA monitoring
- Up to 250 RMAs per month
Australia Post, Gorgias, Shopify Admin, StarTrack, TNT, Team Global Express, zendesk
3 plans · 14-day free trial
$599/month
$1,349/month
$2,500/month
Plans and prices as listed on the Shopify App Store.