Shopify Inbox
An AI sales associate for your online store
RMS Chat Assistant (AI)
Chat assistant with real product info that helps customers
by RMS · Launched: March 2026 · Free plan available.
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About RMS Chat Assistant (AI)
Turn window shoppers into buyers with an intelligent AI assistant on your product pages. Customers get instant answers about products, shipping, returns, and policies — 24/7, no waiting.Your assistant learns your store's information and responds in your brand's voice. Complex questions seamlessly escalate to your team.Add your WhatsApp Business Account so the assistant hands over chat to your team member over WhatsApp. Reduce support tickets. With upfront answers, customers have all information. Email & WhatsApp escalation to store team for complex questions. Integrates with your WhatsApp Business Account for live escalation to your team. Multi-language chat support. 5-minute setup, no coding required. Show more Show less
Last verified: August 8, 2026 · Aging
App details
- Developer
- RMS
- Category
- Store management
- Pricing
- Free plan available
- Launched
- March 2026
- Rating
- 0.0 on Shopify
Key features
- 25 conversations per month
- Single language support
- 2 assistant personalities
- Live handover to WhatsApp agent
- Basic analytics
WhatsApp Business Account
4 plans · starts free · 14-day free trial
Free
Free
Starter
$19/month
Growth
$49/month
Enterprise
$99/month
Plans and prices as listed on the Shopify App Store.
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