RMS Returns & Credit Manager

Automate returns, issue store credit and resolve disputes.

by RMS · Launched: May 2026 · Free plan available.

0.0 on Shopify

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Simplify returns, issue store credit, and keep customers happy — all from your admin panel.

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About RMS Returns & Credit Manager

Every return costs you shipping, labour, and a lost sale — RMS turns that into a recovery operation. Customers get a branded self-service portal to request returns or exchanges in minutes, no email required. Auto-approve by your return window and conditions, then route eligible requests to exchange or store credit instead of a refund. Verify item condition with photo evidence before approving. Every return is tracked through a 16-stage lifecycle, synced bidirectionally with Shopify.

Last verified: August 11, 2026 · Fresh