Savena ‑ AI Chat & Support
AI-powered live chat and support inbox for your store
by Savena · Launched: May 2026
Manage this app
Verify your developer profile to earn a badge and build trust for your app.
/
About Savena ‑ AI Chat & Support
Savena is an AI customer support agent that connects to your Shopify store and resolves customer questions automatically, 24/7. It can check order status, process refunds and returns, edit orders, answer product questions, and create discount codes on behalf of your team. Savena works across live chat, email, and social media, helping you handle more support conversations without hiring additional staff. Resolves order-status questions automatically using your live Shopify data Handles email, chat widget, WhatsApp, and Instagram DMs in one inbox Searches your catalog to answer questions and recommend products Escalates refund/complaint conversations to a human Live in under 5 minutes Show more Show less
Last verified: July 22, 2026 · Fresh
App details
- Developer
- Savena
- Category
- Store management
- Pricing
- Paid
- Launched
- May 2026
- Rating
- 0.0 on Shopify
Key features
- AI-powered customer support
- Live chat widget
- Unified inbox
- Order lookup & tracking (AI tools)
- Multi-channel (email, Instagram, chat)
gmail, hubspot, intagram, whatsapp
4 plans · 14-day free trial
Starter
$59/month
Growth
$139/month
Pro
$389/month
Scale
$599/month
Plans and prices as listed on the Shopify App Store.