Shelly: AI Chatbot & FAQs

Instant customer support, close sales – 24/7 AI chatbot &...

by Trump Tech · Launched: August 2025 · Free plan available.

5.0 (4) on Shopify Built for Shopify

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24/7 AI chatbot & Automation – Customer support, Track orders, Recommend products, Boost sales

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About Shelly: AI Chatbot & FAQs

Take all sales opportunities with Shelly AI’s 24/7 automation workflow – all time zones, all global markets. Shelly AI sales assistant instantly answers questions, recommends the right products, tracks orders, and closes sales. Automatic learning your store data plus external data training, Shelly AI converts shoppers from browsing to checkout 24/7. Quick and easy to set up clear FAQs, proactive messages, and capture leads, trust with custom in-chat forms in one chat box, no coding needed. 24/7 AI Sales Assistant – Customer support, FAQs, track orders, close sales Proactive Chat – Automated segmented messages in right time to drive conversions AI Training & Store Data Sync – Promote best match products to your customers Custom In-chat Forms – Automatically Boost AOV, Upsell, Capture leads, and more Pro Models – ChatGPT, Claude, Gemini AI – Chat & Gain Sales from chat insights Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Trump Tech
Category: Store management
Pricing: Free plan available
Launched: August 2025
Rating: 5.0 (4) on Shopify

Key features

100 lifetime AI agent conversations
Unlimited product catalogue training
30 days chat history
Multilingual responses
Unlimited customized FAQs

Integrations with:

Shopify Admin

3 plans · starts free

Free

Starter

$19/month

Pro

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 6 Shopify App Store reviews

Use the arrows to read individual reviews

I'm not very technical, but setting up Shelly was surprisingly straightforward. The FAQ builder is intuitive and the chatbot started handling customer queries almost immediately after installation. Katy from the support team checked in to make sure everything was working well. That kind of proactive support is rare and really appreciated.

— Amacoz

A must-have for any serious store I was skeptical about AI chatbots at first, but Shelly proved me wrong. It learned our product catalog quickly and started recommending the right items to customers right away. Mark from support helped me customize the chat widget to match our store's branding — the whole setup took less than an hour. Really impressed.

— Kafa

Great AI chatbot! Easy to set up, responds instantly, and handles FAQs really well. Helps reduce support workload and improves customer experience.

— JB DIGITAL SHOP

We noticed an uptick in completed checkouts after adding Shelly to our store. The proactive chat feature engages visitors at just the right moment. When I wanted to add custom in-chat forms for lead capture, Mark guided me through the configuration clearly and patiently. The app delivers real results.

— jaymedlifesciences

Shelly has completely transformed how we handle customer inquiries. The AI chatbot answers product questions instantly, which has freed up so much of our team's time. When I had trouble setting up the FAQ section, Katy from the support team walked me through everything step by step. Highly recommend this app to any Shopify store owner.

— muqeetxpk

Excellent AI Assistant – A Must-Have for Any Business! Shelly has been a game-changer for our customer support. The AI chatbot is incredibly intuitive, responds instantly, and handles a wide range of questions with surprising accuracy. We were especially impressed by how easy it was to set up the FAQs – the interface is clean, user-friendly, and requires no technical expertise. Since integrating...

— AMI Cart

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