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SmartBot: Leading AI Chatbot icon

SmartBot: Leading AI Chatbot

Unlimited AI Chat: Enhancing Sales and Improving Service

by BestChat · Launched: August 2023 · Free plan available.

4.7 (461) on Shopify Used by 1,555 Shopify stores +39 installs · 30 days Built for Shopify

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SmartBot is a powerful AI-driven customer support solution for Shopify stores. Enhance customer satisfaction, automate support, and boost sales with SmartBot

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About SmartBot: Leading AI Chatbot

SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers

Last verified: November 3, 2026 · Fresh

App details

Developer
BestChat
Category
Store management
Pricing
Free plan available
Launched
August 2023
Rating
4.7 (461) on Shopify

Key features

  • 300 AI chats (lifetime)
  • 7-day Growth trial included
  • Supports up to 50 products
  • Unlimited AI chats
  • Supports up to 500 products
Integrations with:

ChatGPT Checkout GPT-5 Gemini Gorgias Klaviyo Shopify Admin Shopify Flow WhatsApp

4 plans · starts free · 7-day free trial

Free

Free

Starter

$30/month

Growth

$100/month

Pro

$300/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 88 Shopify App Store reviews

Use the arrows to read individual reviews

Work very good for customer service
— Eshoppingmart
empty
— Comforthaus
Gutes Tool mit Multi Language. Support ist ebenfalls responsiv.
— ALANDIA
very fast set up
— Supermarket Italy
i like the app very much its great with free plan also
— AURELIUS
Increíble la cantidad de trabajo que me ahorró esta app
— Distribuidor Clip
很好
— ColormaxFilm
cela a l'air pas mal après 1 heure d'utilisation. Il manque à mon avis des outils pour mieux personnaliser le bot tant sur le ton de dialogue que sur l'apprentissage. Le suivi de colis ne fonctionne pas malgré les bonnes informations saisies. Enfin il serait aussi bien de passer la main à un agent humain lorsque le client le demande et pour cela il faut programmer des heures d'ouvertures. Nous uti...
— Oscar et Plume
empty
— IRIS HEALTH
That the bot helps to answer questions the customer may have about the products or the site. They do a good job answering questions. You have to make sure that the bot works and it is a good way to help you improve your store.
— Pets N Things
very helpfull.
— moiobsession.com
good app for shopify
— Beautiva
Efficace et rassurant
— BROCK paris
Just incredible! Easy to install, and it will make life easier!
— The Collective - Art & Awareness
good app
— GVL Group
SmartBot has been a great addition to our SSBC-USA Shopify store. We were looking for more than just a basic chatbot—we wanted something that could actually help customers with product questions, guide them toward the right products, and support the sales process 24/7. The biggest value for us has been the amount of pre-sale engagement. Customers are actively using SmartBot to ask product and fit...
— SSBC-USA
es muy util si no tienes tiempo ni personal para gestionar cada duda de los clientes
— Luxe Ensemble
très simple a utiliser, l'automatisation se fait simplement.
— La Caverne De Chababa
seems to work ok
— TK Star Cables

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