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SmartBot: Leading AI Chatbot

Unlimited AI Chat: Enhancing Sales and Improving Service

by BestChat · Launched: August 2023 · Free plan available.

4.7 (428) on Shopify Used by 1,470 Shopify stores +39 installs · 30 days Built for Shopify

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SmartBot is a powerful AI-driven customer support solution for Shopify stores. Enhance customer satisfaction, automate support, and boost sales with SmartBot

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About SmartBot: Leading AI Chatbot

SmartBot is more than just an AI chatbot — it’s your strategic partner in growth.We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence.SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers. Deep Learning AI: Understands products, policies, pages, and store knowledge. Smarter Sales: Boost conversions with AI recommendations and support. Custom Workflows: Set business rules and let AI follow them automatically. Omnichannel Messaging: AI hands off to live agents via WhatsApp and email. Product Highlighting: AI extracts selling points to aid purchase decisions. Show more Show less

Last verified: August 8, 2026 · Fresh

App details

Developer
BestChat
Category
Store management
Pricing
Free plan available
Launched
August 2023
Rating
4.7 (428) on Shopify

Key features

  • 300 AI chats (lifetime)
  • 7-day Growth trial included
  • Supports up to 50 products
  • Unlimited AI chats
  • Supports up to 500 products
Integrations with:

ChatGPT Checkout GPT-5 Gemini Gorgias Klaviyo Shopify Admin Shopify Flow WhatsApp

4 plans · starts free · 7-day free trial

Free

Free

Starter

$30/month

Growth

$100/month

Pro

$300/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 68 Shopify App Store reviews

Use the arrows to read individual reviews

SmartBot has been a great addition to our SSBC-USA Shopify store. We were looking for more than just a basic chatbot—we wanted something that could actually help customers with product questions, guide them toward the right products, and support the sales process 24/7. The biggest value for us has been the amount of pre-sale engagement. Customers are actively using SmartBot to ask product and fit...
— SSBC-USA
empty
— PetFactor
empty
— French Tulip
très simple a utiliser, l'automatisation se fait simplement.
— La Caverne De Chababa
seems to work ok
— TK Star Cables
wonderful, simple and easy to use good job
— y9 cars care
chiar ajuta, a vandut din primele zile un produs prin recomandarea lui.
— EHILF SWISS
Love this!!
— E&M25Onlinestore
cela a l'air pas mal après 1 heure d'utilisation. Il manque à mon avis des outils pour mieux personnaliser le bot tant sur le ton de dialogue que sur l'apprentissage. Le suivi de colis ne fonctionne pas malgré les bonnes informations saisies. Enfin il serait aussi bien de passer la main à un agent humain lorsque le client le demande et pour cela il faut programmer des heures d'ouvertures. Nous uti...
— Oscar et Plume
en cours d'utilisation. a
— MDF MAILLOT DE FOOT
uygulamayı beğendim. fiyatı biraz daha uygun olsa burada ki şampiyon uygulama diyebilirim
— sineklikhane.com
Great App!
— Daler Store
Thanks for your help
— USA Guns And Gear
Super begeistert!
— Auto-Flaggen.de
too early to tell, but ux and ui is easy enough to navigate
— NishLady
暫時還可以
— 彩虹生活百貨
Me está gustando mucho el SmartBot, es intuitivo, pero me gustaría meterle más informacíon, para que aconseje mejor a nuestros clientes. En general la prueba está siendo positiva.
— Oxum Sport
Great app with really impressive support! SmartBot works smoothly, looks clean and professional, and was very easy to integrate into my Shopify store. The customization options are great and it creates a much better customer experience. What really stands out is the support team. Super fast responses, incredibly friendly, and genuinely helpful.
— CleanCore Nutrition
SmartBot has been a very useful addition to our Shopify ecosystem at Smart Hair Global. The automation features, customer interaction capabilities, and overall user experience are smooth and professional. It has helped us improve engagement while saving valuable time on customer communication. What we appreciate most is that the platform feels focused on helping merchants grow through automation...
— Smart Hair Global
SmartBot has been very helpful so far. The conversations feel natural, and it handles customer questions clearly and professionally. I like that it keeps the conversation going instead of giving short robotic answers. It explained promotions correctly, responded politely when the customer said the product was too expensive, and even asked follow-up questions to be more helpful. Overall, it makes...
— CulinaryProfis

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