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ShieldDesk ‑ AI Support Inbox
AI support inbox that answers order questions for you
by Approid Tech · Launched: May 2026 · Free plan available.
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About ShieldDesk ‑ AI Support Inbox
ShieldDesk brings messages from your contact form, support email, WhatsApp and customer account pages into one inbox. It filters spam, reads the matching order and your policies, and drafts a reply in your store's voice. "Where is my order?" is answered automatically from live tracking, with a countdown you can stop. Cancel, refund or change an address without leaving the message — nothing touches an order until you approve it. Replies go out as your store. Flat pricing, no per-reply charges.
Last verified: September 10, 2026 · Fresh
App details
- Developer
- Approid Tech
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 5.0 (2) on Shopify
Key features
- 50 messages per month
- All features included
- AI drafts from live order data
- All channels in one inbox
- Spam filtered automatically
Customer accounts Shopify Admin Shopify Flow
4 plans · starts free · 7-day free trial
Free
Free
Starter
$9/month
Pro
$19/month
Business
$49/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
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