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ShipCancel
Self-service order cancellation for ShipBob merchants
by Ember Dock · Launched: May 2026 · Free plan available.
Built for Shopify
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About ShipCancel
ShipCancel connects your Shopify store with ShipBob to give customers a safe way to cancel orders themselves.When a customer places an order, a cancel button appears on their Order Status page with a countdown timer. If they click cancel, ShipCancel checks the ShipBob shipment status in real-time. If the shipment is still within your configured rules, the app cancels the ShipBob shipment, cancels the Shopify order, issues a refund, and tags the order for your records. Real-time ShipBob status checking Order Status page cancel button with countdown timer Automatic cancellation, refund, and order tagging Configurable cancellation rules Merchant dashboard with activity log Show more Show less
Last verified: July 21, 2026 · Fresh
App details
- Developer
- Ember Dock
- Category
- Marketing & conversion
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 5.0 (1) on Shopify
Key features
- 5 cancellations per month
- Real-time ShipBob status checking
- Configurable cancellation window
- Unlimited cancellations
- Everything in Free tier
Customer accounts, ShipBob
2 plans · starts free
Free
Free
Growth
$7.99/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1
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