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ShipGuard: Shipping Protection

Custom shipping protection/shipping insurance managed by you.

by WeNexus · Launched: December 2024 · Free plan available.

4.4 (14) on Shopify Used by 234 Shopify stores +33 installs · 30 days Built for Shopify

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Expand revenue and secure orders with own custom shipping protection against damage, loss, and theft

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About ShipGuard: Shipping Protection

ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction. Define customizable shipping protection fees at checkout for customers. Set exclusions for specific products or variants from the insurance widget. Fully integrated claims management system for seamless issue resolution. Digital insurance fulfillment with flexible status options after purchase. Seamless Shopify checkout extension for easy integration and usage. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
WeNexus
Category
Marketing & conversion
Pricing
Free plan available
Launched
December 2024
Rating
4.4 (14) on Shopify

Key features

  • Unlimited Insurance orders
  • Fixed, percentage & cart-value pricing
  • Fully customizable widget
  • Claim Management + Customer Claim Portal
  • Auto-fulfillment for insurance product
Integrations with:

Checkout, Checkout Extensibility, Checkout upsel, Order tracking, Returns & Exchanges, Shopify Admin, Warranties and insurance

3 plans · starts free · 7-day free trial

Free

Free

Standard

$9.99/month

Plus

$29.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 23 Shopify App Store reviews

Use the arrows to read individual reviews

It's easy to set up, has been running perfectly, and is exactly what we wanted.
— Yghairs
empty
— Bushdoof Lighting
this is really great for upselling
— Dazzilia
Good job
— Avantchic
(Updated Review) I want to update my previous review and clarify that the issue I experienced was not caused by ShipGuard, but by my store’s theme setup. After checking with the developer and reviewing their performance metrics, I realized the app works perfectly and does not slow down the store. It’s actually a great tool; easy to use, fully integrated with Shopify, and best of all, it’s fre...
— Blacinshop
Great app! easy integration I have and will highly recommend them.
— Forces Inc
This app is a keeper! The app is simple and super easy to use—no fuss, just quick, effective functionality. Even better, customer service responds lightning-fast. Had a small issue, reached out, and got a helpful reply in minutes. Highly recommend!
— Elycura
It worked a few times and then stopped working
— SEMILAC USA
We used this app for Shipping Protection in Shopify and faced multiple issues: Custom tags were automatically removed after 2–3 hours. Analytics reports showed incorrect data (this was eventually fixed). Excluded products were automatically removed from the app after 2–3 hours. The support team’s resolution time is extremely slow. Although they claimed to have fixed these problems, the issues...
— Sans Drinks
The app has so many bugs. 1- Custom tags get removed automatically after 2-3 hours. 2- Analytics report was showing incorrect data, which we later get that fixed. 3- If you are excluding some products, they are getting removed automatically from the app after 2-3 hours. Support team's response/resolution time is extremely slow...
— Just Wines
Absolutely no support for this product. The widget will not come off your cart.
— Guardian Cloud Insoles
?
— Terratrip
Support team was quick and helped me customize the widget.
— LOVIE
Great APP and after a few days I've created an amount of revenue. I have used their tech support and they seem very good. Sign of a good team and hopefully I will be able to use more of their services.
— MicroAvionics
ShipGuard integrates flawlessly with our Shopify checkout. Setup was quick, and we love how we can exclude specific products or variants from the protection. The interface is user-friendly, and the flexibility in managing digital insurance status is a huge plus. Great app and support!
— Bayyah Shop
We installed ShipGuard last month and it’s already making a difference. Customers love having the option to protect their orders, and we’ve seen fewer complaints related to shipping issues.
— Abbott's Pro-Power
A must-have app for every Shopify store. ShipGuard’s digital insurance fulfillment and flexible statuses give us full control over our order protection. We’ve seen fewer chargebacks and more trust from our customers.
— A1 Outdoor Power
This app saved us so much time and money! ShipGuard integrates perfectly with our store and automates the entire process of handling damaged or lost shipments. Our support tickets have decreased, and customer satisfaction has gone up.
— Bobcat® of Parry Sound
ShipGuard made it easy for us to offer shipping insurance without dealing with third parties. The Shopify checkout integration is smooth, and the app runs in the background without any issues. Highly recommend!
— Northshore Power Equipment, LLC.
We love how easy ShipGuard is to use! Setting exclusions for specific items in our catalog was simple, and our customers appreciate the added protection at checkout. It’s definitely improved our post-purchase experience.
— Franklin Equipment Sales

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