Signifyd

by Signifyd · Free plan available.

4.8 (70) on Shopify Used by 3,717 Shopify stores

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Maximize Conversions and Reduce Returns with Guaranteed Protection

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About Signifyd

Signifyd provides AI-powered decisioning and financial guarantees to protect your entire customer journey, from checkout through returns.Guaranteed Fraud Protection offers instant decisions at checkout, backed by a financial guarantee against fraud chargebacks on all approved orders. This shifts liability away from the merchant, letting you grow fearlessly.Intelligent Returns Protection stops return fraud and abuse while ensuring fast, friction-free returns for your best customers. Financial Guarantee: Full protection against fraud and non-fraud chargebacks. Real-Time Decisioning: Instant approval or decline at checkout, zero risk. Intelligent Returns: Automatically approve legitimate returns for fast refunds. Stop Returns Abuse: Identify and prevent serial abusers and policy violations. Growth Engine: Approve more good orders and safely automate fulfillment. Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Signifyd
Category: Orders & shipping
Pricing: Free plan available
Rating: 4.8 (70) on Shopify

Key features

Maximize Conversions and Reduce Returns with Guaranteed Protection

Integrations with:

Carthook, PayPal, Recharge, Shop Pay, Stripe Early Fraud Warnings

1 plan · starts free · 14-day free trial

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

We use Signifyd to help us prevent fraudulent orders and to get chargeback reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, but this is not a huge deal. Other than that, everything runs great with minimal a...

— Dr. Dabber

Working with Signifyd and Spencer our assigned team Manager has been an absolute dream. Spencer is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease with Signifyd. We just upgraded our platform and plan as we have been with them for 5 years and...

— DRAG CARTEL IND.

Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answer...

— Endless Supply

We’ve partnered with Signifyd for several years now, and the experience has been consistently positive. Their team is highly responsive, easy to work with, and always ready to provide support when needed. The Complete Chargeback Protection program has been especially valuable; it gives us confidence that our business is safeguarded, no matter how a transaction turns out. Highly Recommended!

— The Treadmill Factory

Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.

— Tatcha

Partnering with Signifyd has been an excellent experience. Our CSM, Hayley, and the entire team are wonderfully responsive and consistently provide exceptional service. With Signifyd as our partner, we have complete peace of mind and the freedom to focus on scaling our business. We highly recommend Signifyd to any company looking for reliable fraud prevention and a proactive, trusted partner.

— Brighton

Exceptional service and wonderfully responsive customer support team. A predictable insurance mechanism has allowed us to supercharge our growth without the burden of dealing with fraudulent orders. The Signifyd Shopify app has made integration painless. A++

— Valhalla Pure Outfitters

We’ve been using Signifyd for a few years now, and it has been a great experience. Their team is incredibly responsive, quick to assist, and always helpful.

— S&B

Working with Signifyd has been an absolute dream. Their team is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease on their end. What used to feel like a taxing, stressful process has become simple and manageable thanks to their support. Their c...

— KORRES

We’ve been using Signifyd for years, and it’s been a fantastic partner for our business. The platform has been incredibly effective helping us manage fraud. Their team is knowledgeable, responsive, and genuinely invested in helping us succeed. Having that kind of support and reliability makes a huge difference. Highly recommend it.

— Turtle Beach USA

Partnering with Signifyd has given us incredible peace of mind and allowed us to focus on what matters most... growing our business. We realized how much time it was taking us trying to monitor and prevent fraud, and when we found out about Signifyd it was a no-brainer. Setup was pretty thorough and after that it's quite seamless. Now we don't have to stress when we get a huge order or somethin...

— LUXOME

Best fraud prevention software and amazing client support.

— Sneaker Politics

Each reimbursement claim is a pain. By default they will deny all claims and then you have to contact to try to get an answer. Their support materials are mostly useless.

— Fendrihan

Signifyd will quickly burn the multi-million dollar business you’ve built. They promised protection from fraud and increased acceptance of orders, instead, they took a LARGE CHUNK of our money, blocked THOUSANDS of legitimate orders from loyal customers, and completely wrecked our reputation. No warning, no explanation. Just cancellations and total chaos. We were left to fix everything manually...

— HIDDEN CULT®

I loved Signifyd when I started using them. Then they switched to reimbursement via credit towards your next invoice which doesn't really do anything to help. It just means you have to keep using them. Ok fine, the screening is still good. Most of my business is via repeat customers and the scams are pretty easy to identify so I decided I probably am not benefiting from my plan. I've tried reachi...

— CORGITECH

Wrongly turned off store syncing without our permission. Was advised it was because we didn't use the service, but upon further checking we did have it turned on and using it. Asked support to restore it and fix syncing transactions for guarantee, and they advised they did, but still not working.

— Yakka Gear

Interface is relatively simple to use. Unfortunately when you need them don't expect them to be there for you. We've been a customer of Signifyd since the app was new and have never filed for a chargeback claim reimbursement. We've used the guarantee for only orders that were concerning to us ('pay as you go' plan), but even those that were guaranteed never went to a claim so our account has be...

— Cubic Zirconia CZ

I have been using Signifyd for 4 years, they are good too much if you don't get chargebacks but if you start getting chargebacks from customers and they have to pay you then you will see the other face :( have a claim that was APPROVED on their terms on October 7 and now it is 12 days since it was approved and they did not reimburse me for the claim that they approved it for reimbursement.Wha is t...

— T A Y Online Store

We only use them because they are the best option in this space. They have lots of reasons why they don't pay you which we can understand. However, they have "forgot" to pay us two times already but they are very quick to take their fees out every month. We pay thousands a month in service fees but they "forget" to pay us for $80 reimbursements... But I guess that's how all insurance companies wor...

— superlinewholesale

Fraudulent company. They don't deliver on their promise. They say Gurantee Badge is covered. When you submit the claim they deny it with some bogus code reason. Stay away.

— BR KERATIN

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