Social Intents AI Live Chat

Live Chat & AI Chatbots with human handoff to Teams...

by Social Intents · Launched: May 2014 · Free plan available.

5.0 (1) on Shopify

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About Social Intents AI Live Chat

Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click.When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors. Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google ChatGPT API Integration. Escalate any chat from ChatGPT to human agents. Unlimited Live Chat agents in Teams, Slack, Google Chat, Zoom, or Webex. Auto-Translate chats between your visitor and agent language. Customize your chat logo, colors, text, and language for your business. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Social Intents
Category: Store management
Pricing: Free plan available
Launched: May 2014
Rating: 5.0 (1) on Shopify

Key features

Microsoft Teams and Slack Integration
1 Live Chat Agent
Limited to 20 Chat conversations/month
3 Live Chat Agents
200 Chat conversations/month

Integrations with:

Chat, ChatGPT, Gmail, Live Chat, Microsoft Teams, Slack

4 plans · starts free

Always FREE

Free

Starter plan

$39/month

Basic Plan

$69/month

Pro Plan

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 4 Shopify App Store reviews

Use the arrows to read individual reviews

We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with hel...

— NewsKeepsake

Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!

— Market Trendz Shirts

It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase. If it were fixed to prevent the box from appearing or have the box appear o...

— Trinketgeek