Squire: AI Helpdesk & Chat

Resolve support tickets overnight with AI trained on your data

by Squire Inc · Launched: January 2026

5.0 (1) on Shopify

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AI that reads your orders, tracking & policies to resolve support tickets while you sleep.

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About Squire: AI Helpdesk & Chat

What if 60% of last night's support tickets were already resolved when you opened your inbox?Squire is AI customer support built on your actual store data. It reads real orders, tracking numbers, and your policies, then drafts or sends accurate replies across email, chat, Instagram, and Messenger.Start in manual mode: review every AI reply before it sends. Build trust, then let Squire auto-resolve with rules you control.Not a chatbot. A full AI helpdesk for your most draining tickets. AI drafts accurate replies using real order, tracking & policy data Unified inbox: manage email, chat, Instagram DM & Messenger in one place. Start in manual mode: approve every AI reply before it reaches your customers. Set rules to auto-resolve order status, returns, subscription management & FAQs. Knowledge base syncs with your store so AI answers stay accurate. Show more Show less

Last verified: July 20, 2026 · Fresh

App details

Developer: Squire Inc
Category: Store management
Pricing: Paid
Launched: January 2026
Rating: 5.0 (1) on Shopify

Key features

100 billable conversations included.
All features & integrations.
Unlimited seats.
400 billable conversations included.
1,000 billable conversations included.

Integrations with:

Facebook, Gmail, IMAP/SMTP, Instagram, Microsoft 365

3 plans · 14-day free trial

Starter

$49/month

Growth

$149/month

Pro

$349/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

This app changed my LIFE! You won’t find a better AI customer service app. Period. It will automatically send responses from your knowledge base. The emails are well written and can be edited. You can even refund and send a replacement order out without leaving the dashboard. The customer service is top notch and any improvements we suggested during our weekly check-ins have been done within a day...

— Thomas Blonde

Installed the app on March 10, uninstalled it the same day after 1 hour 39 minutes. The listing clearly advertises a 14-day free trial. Despite this, I was charged the full $49 on my next Shopify bill. I emailed [email protected] on April 7 requesting a refund. No response. It has now been over a week with complete silence from the developer. If you advertise a 14-day free trial, you should...

— Fine Pet Health

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About Squire: AI Helpdesk & Chat

App details

Key features

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