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Steps AI: AI Chatbot & Agent

One AI agent for sales, support, recovery and follow-up

by Steps AI · Launched: March 2026

5.0 (2) on Shopify
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Shopify AI chatbot for sales and support. Recommend products, check stock, track orders, and recover carts across the web, WhatsApp, and Instagram.

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About Steps AI: AI Chatbot & Agent

Steps AI is an AI sales and support agent for Shopify stores. It answers product questions, recommends products, checks live orders, and recovers abandoned carts. The same agent works on your website, WhatsApp, Instagram, and Messenger. Trigger Instagram DMs from set comment or story-reply keywords, run WhatsApp broadcasts and Shopify workflows, and let the agent handle replies. Capture leads, create tickets, and hand chats to your team with full context. No code required.

Last verified: November 1, 2026 · Fresh

App details

Developer
Steps AI
Category
Store management
Pricing
Paid
Launched
March 2026
Rating
5.0 (2) on Shopify

Key features

  • 500 AI credits/month
  • Product guidance + add to cart
  • Live Shopify order tracking
  • Cart recovery + store workflows
  • Instagram + WhatsApp automation
Integrations with:

Checkout Google Drive HubSpot Instagram Klaviyo Shopify Admin WhatsApp Zendesk

3 plans · 14-day free trial

Starter

$27/month

Growth

$76/month

Scale

$207/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 3 Shopify App Store reviews

Use the arrows to read individual reviews

Steps AI is an amazing app for all your AI agent needs and workflow automation on Shopify! What truly sets them apart is their exceptional hands-on support. Their team is incredibly prompt, responsive, and genuinely committed to understanding your requirements. They go the extra mile to customise and fine-tune agents exactly the way you need them, tailoring everything to your store’s specific work...
— The Shrooms Collective
Amazing product for improving conversation with clients across team members, AI chat is also great and feels completely like Human Chat.
— PARDEWALE
This is an excellent app. Great features, helps you automate your entire customer care team. The team is very helpful too. Any support you need, they are just a message/call away. Super helpful team, everyone from the support team to even the co-founders.
— Monrow Shoes

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