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Synctrack AI Order Tracking

AI analytics order tracker, track order & order tracking page

by Trakow · Launched: March 2021 · Free plan available.

4.9 (71) on Shopify Used by 330 Shopify stores Built for Shopify

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Reduce WISMO tickets with a professional order tracking page and real-time AI fulfillment insights.

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About Synctrack AI Order Tracking

Synctrack makes order tracking simple! Use the BRANDED TRACKING PAGE and order tracker to track your order and view tracking order updates in one place. Synctrack supports shipment tracking, order lookup, and clear ESTIMATED DELIVERY DATE so shoppers know when to expect delivery. Track order performance with AI FULFILLMENT ANALYTICS. View order track status for every tracker, auto-match couriers, and notify customers with tracking. Reduce WISMO while you grow repeat sales. Tap to track order! Branded tracking page for order tracking, tracking order, and order lookup. Real-time tracking so shoppers can track order and track your order easily. Email notifications sent for shipment tracking and tracking order updates. Works with Flow to push tracking updates and trigger tracker automation. AI fulfillment analytics to optimize delays and improve estimated delivery date. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
Trakow
Category
Marketing & conversion
Pricing
Free plan available
Launched
March 2021
Rating
4.9 (71) on Shopify

Key features

  • 20 orders/month included
  • 2,880+ couriers (DHL, USPS, FedEx, USPS)
  • Track order on branded tracking page
  • Email shipment tracking notifications
  • Order lookup and order tracker
Integrations with:

..., Avada, DHL, Pagefly, Shopify Admin, Shopify Flow, Twilio, UPS, USPS, YunExpress, Zapier

4 plans · starts free · 7-day free trial

Free

Free

Launch

$9/month

Scale

$49/month

Pro

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 93 Shopify App Store reviews

Use the arrows to read individual reviews

A great app that tracks everything for our customers so they know exactly where their packages are at all times. Great experience getting this set up. Super easy. Highly recommend.
— Cheers Beaches
The support team was very responsive and helped resolve my issue quickly. The app is useful overall, but I think the settings/options could be more flexible and more comprehensive to better fit different business needs. Overall, good support and a positive experience.
— Ever UGG Outlet
Awesome product very good for tracking packages and creating a tracking page branded to your store, But I must say the support is the best out there way better then anything you get from anywhere else. So dont try the rest just get the best and be done! This is from Petmegamart.com and questions just ask us this is a real review.
— Pet Megamart
Great customer support
— Akoya Hijabs
The customer service representative was very helpful and kind.
— VARELIX
Very great customer service
— Avenza
Anna was a dream to have to guide me through setting up this app. I couldn't have doe it without her. She wend above and beyond to make sure that everything was in order for me, and even stuck around a few minutes after her shift was over to ensure I was taken care of before she left. I appreciate her knowledge and willing to go the extra mile rio make sure I was able to use the app as intended. T...
— 80hD Designs
Very good customer support and it is very easy to work with and use.
— Bigiti
nice app and good service :)
— Novamedo
Great service
— Direct2Customer
Easy to install, and customer service is helpful and quick to reply.
— Lost Soul Vinyl
amazing app and maybe the fastest customer support ever
— BUBBLOO
Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.
— Kennzeichen.Express
DO NOT USE THIS APP. If you want your customers to file chargebacks because they can't properly track their order, then sure use this garbage tracking app. Let me tell you everything that's wrong with this. The price was appealing, but now I see you get what you pay for. The customer support is RETARDED. Like actually, you can provide them pics of the syncing issues, even explain properly step by...
— Velora Vibe
Great app for automating tracking info. It saves me hours of manual work and helps keep my PayPal account in good standing. Very reliable and easy to set up on Shopify."
— Bivolul Express
their AI chatbot is absolutely amazing, will edit all the features you need instantly, from font to padding etc
— cherryave
Großartiger Support, der einem bei der ganzen Einrichtung unterstützt und einem wichtige Tipps gibt, wie man bei Paypal mit möglichst guten Argumenten seine Geld schnell ausgezahlt bekommt. Absolute Weiterempfehlung!
— LuckyPets
Just installed this app so I haven't actually used it yet for ongoing orders but while setting up I contacted support about tracking page customization and was quickly helped by Vincent. Good features even if just on the free plan. Fast and reliable CS which is a rarity nowadays!
— Dew Theory
I just installed the app, the installation went really well, and I'm currently exploring the app, which is well designed.
— UNSEN
Great customer support, and it is a simple app to use and set up.
— Amaleas

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