Talon Email Automation

Schedule emails in response to customer actions.

by Talon Commerce · Launched: March 2017

4.0 (7) on Shopify

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A simple way to automate your rule-based email process.

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About Talon Email Automation

Customers respond more often to simple looking emails that feel personal rather than fancy formatted mail. The app helps you customize personal-looking emails and send them based on when the customer action occurred. Schedule 3 days, 1 month, or whenever from that action point to maximize response rate.Build unlimited rules for when a customer makes a purchase, signs up, or some combination of things. Personal-looking emails that stand out from the normal marketing emails Extremely simple to configure and schedule Use rules based on when a customer purchases, signs up, or some combination

Last verified: July 17, 2026 · Fresh

App details

Developer: Talon Commerce
Category: Marketing & conversion
Pricing: Paid
Launched: March 2017
Rating: 4.0 (7) on Shopify

Key features

Send up to 2,000 emails per month
Create unlimited rules
Completely white label
Send up to 5,000 emails per month
Send up to 10,000 emails per month

4 plans · 795-day free trial

Basic

$7.95/month

Pro

$16.95/month

Business

$29.95/month

Business+

$44.95/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 17 Shopify App Store reviews

Use the arrows to read individual reviews

Very useful app for us. Simple to use and works well. Only caveats are that because the mail sender is shared and there are spammers that likely over use it, more often than I'd like our emails get caught in spam folders as a result. Because of this a premium service with better delivery rates would be nice. Also, no biggie but app price says 7.95 and we've always been charged 9.99.

— AlarmSystemStore.com

I got this app to send an email with a coupon code to new subscribers on my email list. This app is one of the only that does it in a simple easy to understand way.

— Kit Containers LLC

I was able to build a great welcome letter with this app. When I had a question the support was prompt

— XYZ Bundles

***Editing to revise my review*** Not long after I posted my 1-star review, the developer reached out to see what the problem could be and offered some suggestions. Being relatively new to sending out emails to subscribers, I didn't know that you really *needed* to have your own domain name to send out emails to your subscribers. I decided to try this app again and used my domain name as the se...

— Rock My Zen

Using this App to send an email two weeks after our customers made a purchase, to ask them to leave us a review. Since we started using this App we got more product reviews, so does its job!

— RCbenchmark

Easy to set up - simple dashboard. Exactly what we needed - though I would have liked to be able to insert a logo or images without it causing a delay in delivery. Took a little finesse to design an email that had everything we needed and still delivered instantly.

— annkullberg.com

The product is simple to use and includes both plain text and HTML editors. There are plenty of more complicated solutions out there but this one works well.

— Helix Telecom Store

Outstanding response time! Superlative Customer Support! If you want a "down and dirty, no heavy lifting" app to handle simple emails in response to specific actions on your website - this is the app for you! It doesn't have anywhere near the learning curve of some other well-known email programs (whose names shall not be mentioned in this review), and comes ready right out of the box, to set up a...

— TabletopFountainsPlus

I have installed this app on my shopify store a couple of days ago on the free basic plan, I am using it to send my customers an automated email 14 days after their purchase is shipped out, to ask if they were happy with their order and also asking them to leave me a review. The app was very easy to set up and create the automated email, very user friendly and it lets you schedule the time after t...

— Zest Lifewear

This app is great! I use it to send product-specific email confirmations when a sale is completed.

— Moreno Collective

Excellent app - super easy to set up. Have not run it yet in production but so far it's close to perfect for what we need. Note if you are running Ghostery in your browser you will have to disable. I found that out the hard way.

— Kiwipure Nz Australia

This is one of the most useful yet simple apps that made the best impact to our store.

— Project Lemons

Okay, thanks for your response. I am still not able to find your email but you said to just add my website domain name to the sender email section? After that it should work correct?

— Sports Nutrition Made Simple

Is there a user manual for this app? Any explanations anywhere as to how it is supposed to work? For example: Does it send email messages to 'customers' who registered for the newsletter but have not yet purchased anything? We've sent an online message enquiring about these things because we need help to set the app up, but have not heard anything from anyone nor received any support so far - so,...

— TalkTogetherLondon

The HTML function on this app is not working properly. If you want to put your own HTML code in instead of using the native editor, it can drop most of your coding when you go back into edit the code. Devs were unable to resolve the issue.

— Cedar and Moss

Pretty simple and working app, I have a single problem in that I can't remove this sentence "If you'd like to stop receiving email like this, please click here." although it is not present in the html of my email! How can I contact support to find out how to solve this problem? Thanks

— Casa Henkel