TargetBay Product Reviews

Build Trust & Increase Sales with Customer Reviews

by TargetBay · Launched: October 2018 · Free plan available.

4.4 (48) on Shopify Used by 456 Shopify stores Built for Shopify

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TargetBay reviews app helps online stores collect reviews, picture reviews, and answer questions.

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About TargetBay Product Reviews

TargetBay automates the process of collecting new reviews for your online store. We integrate with Shopify and send out review request emails to your customers. When your customers submit their reviews, you can post them to your website in one click.TargetBay also incentivizes your customers to upload picture reviews and share the reviews on Facebook and Twitter. TargetBay has a partnership with Google which helps the online stores to send their product reviews to Google shopping ads. Automatically collect reviews for your online store using beautiful emails. Collect picture reviews and display them on your product pages. Display your reviews in Google organic results and in Google shopping ads. Answer questions directly on your product pages to drive sales. Create beautiful photo galleries for your product pages and home page. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: TargetBay
Category: Marketing & conversion
Pricing: Free plan available
Launched: October 2018
Rating: 4.4 (48) on Shopify

Key features

1. Site Reviews
2. Product Reviews
3. 30 Review request emails
4. Review form in the email where customers can write review inside their emails
Everything on the Lite plan plus:

Integrations with:

Customer accounts, Facebook, Google shopping ads, Loyalty Lion, Smile.io

4 plans · starts free · 14-day free trial

Lite Plan

Free

Growth Plan

$49/month

Professional Plan

$99/month

Premium Plan

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 69 Shopify App Store reviews

Use the arrows to read individual reviews

We all know reviews are one of the keys to being successful. TargetBay makes is super simple. I can easily set up review flows, ask for rich media (photos, video,etc.). The other big plus for me is they can syndicate the reviews to Walmart! Loving the App. Their service is top notch too.

— The Bean Coffee Company

Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.

— Little Shop of Pins

I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched. Thank you!

— Weight It Out

Well run company that actually cares about their customers. They want you to succeed. We were sent over to another company when we changed over from BigCommerce. I wish we had just stayed with this company. They have set up many automations and the return on investment is much better.

— Cowtown Cowboy Outfitters

By now the experience with TargetBay has been great! The transition was pretty easy and the team has been really welcoming and helpful. Ron and KJ are super responsive and answer all my questions in a fast manner. Was having some issues with our previous app and TargetBay has helped us solve most of our issues.

— Chloe Dao

Once you start using the program it's very intuitive. If you need help, the team is quick to resolve the issue. Customer service is what sets Target Bay apart!

— BREVENA LABORATORIES, LLC

I highly recommend this app and have been using it for over one year. Ron has provided exceptional customer support and has helped me get the most advantage out of the great functionality that the app provides. I just completed a very detailed and informative call with Ron regarding strategies for BFCM. I am very excited to start implementing these strategies, and confident that I will receive th...

— Chocolat Moderne

I am very impressed with the functionality of this app and the excellent customer service by Ron from Target Bay!

— Earths Elements

I've been with TargetBay for several years now. My personal CS agent, Ron, is always readily available to help and gets any issues fixed quickly.

— Megan-Ilene

Look, when I was first approached by this group, I was concerned. Their workforce is concentrated thousands of miles from my base of operation and their prices were a little too low to feel legitimate (I was with a crappy company before). But man am I glad I came over. TargetBay has the fastest customer service of ANYWHERE I have ever seen. My guy is Ron, who is awesome, but a few others there I h...

— BrycesDice

I have been working with TargetBay for several months now, with email and sms campaigns, as well as retargeting and other elements, and the results have been considerably been better than the other 2 companies I worked with. They have also corrected a product feed issue, which was something beyond me and not even part of their scope of work....their review platform is the best as well, that has be...

— The Space Store

We have been using Targetbay for several years. Support is very responsive. The application has done a great job of storing reviews and questions. They have helped with email and sms mailing. I highly recommend the product.

— Cedar Creek Outdoor Center

This company is cold calling and can't even answer the phone once the call connects. Stop wasting small business's time with poor strategy and implementation. Another american company whose sales execs think that Canadians want to support them. Come on y'all, do better and stop wasting those precious VC dollars on bad strategy.

— Modern Rascals

Do not waste you money!!! I found another review app for my website so I canceled my one year service with TargetBay. They gave me such a hard time and kept on saying they will be giving me my refund. Well they haven't and now they're not returning my emails. No refund!!! It's been months now. Not a business to trust. Keep far away!!!

— For J's Hawaii

This review system is not reliable. You will see reviews on the website and for couple days they are gone from the website. They promised to fix for the entire year however their system will dispensary, they will fix and it will dispensary again. You can not trust the system what so ever and now they deleted the app, took away my reviews and most likely all my reviews of 800 and plus are gone. I h...

— Clean Casting Jewelry

The owner and key people at TargetBay appeared to be genuinely interested in helping us migrate 4 Apps to their platform but after 4 very frustrating weeks of failed implementation, I canceled both the Reviews and Engage Apps. The feature set at TargetBay is not even close to being as robust as what we have with StampedIO and Klaviyo, and their implementation team did a poor job of migrating over...

— Epica

I removed the app but it's still sending out emails to customers. Sent a request for help and no response.

— Elysian Candle Company

This company cannot be trusted they cost us 100's of dollars because they did not follow our policies which we made VERY clear to them from day 1! They sent out emails and showed popups with information that goes against our policies which included discounts advertised on them, which I told them in our very first conversation “We do not EVER discount our products” to which they replied “that is o...

— Benchmark Media Systems

We recently switched from Yotpo to TargetBay. The entire staff at TargetBay made this a seamless transition. I wish I had made the move sooner! We are generating more product and site reviews than we were with Yotpo and the reviews looks great on our website. I am very satisfied.

— Everything Truck Parts

My account manager Ben has been thorough on following up anytime I have had an issue or concern. It is amazing to work with a company that values 1 on 1 support so much. Very happy to be using TargetBay as it has many useful tools and a UI that is very easy to navigate.

— Zacuto

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