Zendesk
Zendesk enables customer interactions across messaging, phone, chat, email, soci...
Ticketline: Support Tickets
Support tickets linked to every order, in the customer account
by Bodanius · Launched: March 2026
Manage this app
Verify your developer profile to earn a badge and build trust for your app.
/
About Ticketline: Support Tickets
Ticketline puts support tickets inside your Shopify customer accounts. Customers open a ticket from their account or the order status page, and it arrives already linked to the order, with items, totals, and attachments included.Track and resolve everything from one dashboard in your admin. Automatic email updates keep customers informed at every step, so 'any update?' emails stop. Give small issues an easy path to you before they become chargebacks. Set up in minutes. No live chat to manage. Every ticket auto-links to its order, with items, totals and attachments Customers raise tickets from their account or the order status page Track, assign and resolve every ticket from one dashboard in admin Automatic email updates keep customers informed at each status change Cut chargebacks by giving customers an easy way to reach you first Show more Show less
Last verified: July 21, 2026 · Fresh
App details
- Developer
- Bodanius
- Category
- Store management
- Pricing
- Paid
- Launched
- March 2026
- Rating
- 5.0 (1) on Shopify
Key features
- 150 Tickets/month
- 1 team member
- Email notifications
- 5MB x 3 attachments
- Custom issue types
Customer accounts, Shopify Admin
3 plans · 7-day free trial
Starter
$4.99/month
Growth
$8.99/month
Pro
$19.99/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1
You might also like
Zendesk
Zendesk enables customer interactions across messaging, phone, chat, email, soci...
Help Scout
Deliver the personal touch at scale
Simple Chat: Automated Support
Automate customer support with a metafield-driven AI assistant. Follows up and s...